I can't thank the team at x2 green company enough for their exceptional water damage mitigation services. From start to finish, they were professional, efficient, and knowledgeable. When I noticed that my downstairs neighbor was impacted by my toilet leaking. I was devastated and didn't know where to turn. But they came to my rescue and made the entire process as smooth as possible. They arrived quickly, assessed the damage, and immediately began working to prevent any further harm. Their team communicated with me every step of the way, answering all of my questions and addressing any concerns I had. The quality of their work is unparalleled, and my home looks better than ever thanks to their efforts. I highly recommend to anyone in need of water damage mitigation services. They truly go above and beyond to ensure their customers are satisfied
Kit and Elijah are great. I called in a panic after my house flooded and they were out within an hour. All of the water dried up, my floors torn out and fans blowing everywhere. Kit is super responsive and easy to get ahold of. Elijah is a hard worker and doesn’t stop until the job is finished. They also work directly with your insurance company which is such a help when you’re dealing with a catastrophe within your home. Highly recommend them, you will not be disappointed. I felt taken care of throughout the entire process.
The guy that was sent to clean a livingroom, small hallway & the front frontside of a bedroom (only), charged $190, did a horrible job! He was VERY unprofessional, rude & could barely communicate with me, because he barely spoke or understood English! He told me the carpet would take 8 hours to dry! This guy was VERY inexperienced l, had him call his boss, I explained to him what was going on, his hiss told him to do it over & the guy still was refusing to cooperate!” & I was told by his boss the carpet would take 4-6 hours to dry! The result is 2 days later, the carpet is still wet! The guy continued to not be cooperative & continued to request pay telling me he has to go to his next job & he doesn’t know what to tell me about the he carpet & that it would take 8 hours to dry can see $ feel that tge carpet is still DIRTY! He told me it would take 8 hours to dry! He left the carpet SO WET, 2 later & the carpet still NOT DRY! I have to have a different company come out to do the job CORRECTLY! WARNING: Do NIT USE THIS SERVICE, BEWARE! I give a negative Zero star rating!
They sanitized and removed stagnant, moldy sink water from under our home. They were courteous, professional, thoroughly explained everything necessary to do the job correctly and safely, and they used a plant-based sanitizing solution instead of a chemical based solution for sanitizing. We definitely recommend you calling them for your needs. You won't regret the time or money spent for the job done.
I called at 4 am in a panic thinking I was just going to leave a message as I had done with a few other companies. Nope, Elijah picked up the phone. I advised him that a commercial size freezer in my garage unbeknownst to me had shorted and been out for weeks. I was away on a trip. The food in the freezer had defrosted and pushed the door open. Rotting food smell overwhelmed my garage. Elijah calmed me down and assured me it could be remediated. He arrived same day even though I had to reschedule twice. He hauled the rotting food, fogged the garage - with special attention inside the freezer - with a non-toxic antibacterial spray which left a pleasant citrus odor and eliminated the disgusting rotting food odor. Elijah was professional, ethical, personable, knowledgeable and kind. He did not try to upsell me. I was prepared to fog bomb my whole house, but he advised I didn’t need it. They charge by the square footage to fog the place and by the pound plus mileage to haul trash/waste to the dump. This company is outstanding.
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