About Willamette Valley Restoration

3.8 / 5

from reviews

Is this your business?

    Betsy McGowan
    December 11, 2022

    Steer clear! I hardly ever write a review but in this case I do feel a warning is completely deserved. Absolutely worst experience we’ve ever had without even verbally or contractually signing anything with them. My property manager called a number of services to fix an issue on our short term rental home. She spoke to Sawyer the property manager to get an estimate and scope the project. Sawyer assumed based on one conversation that he had won our business and started assembling a team on his end. Because our rental is located in a remote area, his team couldn’t meet our timeline nor was his quote the best bid. Weeks after Thanksgiving which is when the work needed to be completed and was by another company, he called our property manager confirming a random date and time for his crew to come do the work. This was a shock to her, we had zero on the calendar and never confirmed or discussed a date other than the date we need the work to be complete. Again, his team couldn’t meet that so it was a moot point. My property manager never confirmed we were moving forward with his bid. What company or qualified project manager allocates time and resources without confirming and/or getting the contract terms signed off on? Weeks later I receive a bill from the team for the time and resources they put into a job they never secured. In the first place. Sawyer then lied via email about the transaction to save face internally I suppose. Absolute worst experience we had dealing with maintenance issues on all four of our larger vacation rental properties (and we deal with a lot of people - some good and some not so good). This again, by far worst experience ever! Sawyer is unprofessional, a horrible communicator, and lacks the skills to be a project manager I would want in any project; big or small.

    Patricia Frisendahl
    September 29, 2022

    Excellent workmanship. Love our new floors in both bathrooms. Professional in every detail. Will have them come for future upgrades. Mircan was awesome helping us budget & plan the repair. Sawyer was so patient & thorough

    Risa Inniss
    February 24, 2023

    Just save yourself the trouble. The price is not worth the headache. Severely inadequate work. Many repairs were needed after the job was done. Left many repairs undone. Had several no shows after being told they would be working on our property.

    Ben Hopper
    June 03, 2022

    I was blown away by the work Mirkan did at our house. It was a real mess, and not only was he fast and efficient, but the repair and cleanup work resulted in an entire wall looking better than it did pre-damage. Highly recommended.

    Brooks McLain
    June 26, 2018

    I have worked with Willamette Valley Restoration, both professionally in at a local hotel I managed, as well as personally in my home. I can’t say enough good things about their professionalism, attention to detail, and ethical business practices. They are extremely upfront about the expected scope of work and pricing, and the quality of work they produce is outstanding. Michael is extremely communicative and makes sure his clients are happy. Kerrie makes sure every detail is covered, from scheduling to billing, and was a delight to work with. Joe worked quickly and produced some of the best tile work I’ve seen. I strongly recommend Willamette Valley Restoration for any contracting need you may. They are excellent!

    Willamette Valley Restoration

    Our Address

    4232 W 5th Ave, Eugene, OR 97402, USA


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