This company is great!! I live in Washington State, and I have a rental property in Richmond VA. Two weeks before my renter moved out the water heater broke. Walker and Frick assessed and fixed the problem quickly. I also had them paint the walls base boards and ceilings. They picked out the wall colors and carpet for me as I was 3000 miles away. The house looks beautiful, and I am grateful for all they did to make things easy for me.
Erin DeLizzio
-
October 25, 2021
Excellent people to work with during stressful times! Once Chris was assigned to us as the contract manager this company was amazing to work with. We had water damage in our kitchen and I was VERY pregnant. I told Chris we needed to get the job done before I delivered. “He DELIVERED!” and did everything he could to make the process as fast as possible. Most importantly he was communicative and clear about what was going on, reasons for delays and next steps. Thank you Chris you were a pleasure to work with AND we delivered :) baby is healthy and home!
Raina Vann
-
January 12, 2021
I highly recommend Walker & Frick Construction Co, Inc. When faced with an unresponsive well-known water mitigation franchise team/owner, I was referred to Walker & Frick. From the first conversation with Paige Walsh, I received exceptional service. Each step of the way, she was helpful, professional, patient and responsive.
Franklin Lafoon was an outstanding project manager. He explained the process and provided a timeline to address work left incomplete by the franchisee. Despite more than 100 projects, he managed to expedite the completion date prior to Thanksgiving. We discussed the remaining repairs would be completed before Christmas. Promise kept!
Franklin and Stefan Gunn also returned to ensure all repairs were completed as requested. I greatly appreciated that he always called to confirm schedules, contractors and progress.
Hope to never need their services again; however, if I do, I won't hesitate to call!
Heather Brushwood
-
November 19, 2020
We had a pipe break in our bathroom and went through insurance to repair the bathroom floors, walls, cabinets and as well the garage and ceiling of garage due to water damage. I didn't know it at the time but Mr. Frick himself came out to our house to do the estimate. You have to love an owner who steps in to help when it is the busy season! Within 24 hours we had water remediation and then all the repairs were done on a timely and professional matter. I felt very taken care of throughout the process! The teams that came to my house wore masks and were super polite and friendly! I also LOVED working with Paige in the front office. She was able to answer any questions I had and resolve any questions quickly and with a smile!
Steven Wilkins
-
June 10, 2021
I have never used there services, but I can assure you they provide exceptional customer service. I was picking up some items earlier today and I was going to attempt to load the boxes alone. My boss was with me, but she was wearing a dress and not really prepared to assist in the heavy lifting. A gentleman with the company, perhaps the owner, stopped to offer his assistance. I assume this is a good company when it coms to their skill set, but I know they are of the highest quality integrity and kindness.
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6015 W Broad St, Richmond, VA 23230, USA
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This company is great!! I live in Washington State, and I have a rental property in Richmond VA. Two weeks before my renter moved out the water heater broke. Walker and Frick assessed and fixed the problem quickly. I also had them paint the walls base boards and ceilings. They picked out the wall colors and carpet for me as I was 3000 miles away. The house looks beautiful, and I am grateful for all they did to make things easy for me.
Excellent people to work with during stressful times! Once Chris was assigned to us as the contract manager this company was amazing to work with. We had water damage in our kitchen and I was VERY pregnant. I told Chris we needed to get the job done before I delivered. “He DELIVERED!” and did everything he could to make the process as fast as possible. Most importantly he was communicative and clear about what was going on, reasons for delays and next steps. Thank you Chris you were a pleasure to work with AND we delivered :) baby is healthy and home!
I highly recommend Walker & Frick Construction Co, Inc. When faced with an unresponsive well-known water mitigation franchise team/owner, I was referred to Walker & Frick. From the first conversation with Paige Walsh, I received exceptional service. Each step of the way, she was helpful, professional, patient and responsive. Franklin Lafoon was an outstanding project manager. He explained the process and provided a timeline to address work left incomplete by the franchisee. Despite more than 100 projects, he managed to expedite the completion date prior to Thanksgiving. We discussed the remaining repairs would be completed before Christmas. Promise kept! Franklin and Stefan Gunn also returned to ensure all repairs were completed as requested. I greatly appreciated that he always called to confirm schedules, contractors and progress. Hope to never need their services again; however, if I do, I won't hesitate to call!
We had a pipe break in our bathroom and went through insurance to repair the bathroom floors, walls, cabinets and as well the garage and ceiling of garage due to water damage. I didn't know it at the time but Mr. Frick himself came out to our house to do the estimate. You have to love an owner who steps in to help when it is the busy season! Within 24 hours we had water remediation and then all the repairs were done on a timely and professional matter. I felt very taken care of throughout the process! The teams that came to my house wore masks and were super polite and friendly! I also LOVED working with Paige in the front office. She was able to answer any questions I had and resolve any questions quickly and with a smile!
I have never used there services, but I can assure you they provide exceptional customer service. I was picking up some items earlier today and I was going to attempt to load the boxes alone. My boss was with me, but she was wearing a dress and not really prepared to assist in the heavy lifting. A gentleman with the company, perhaps the owner, stopped to offer his assistance. I assume this is a good company when it coms to their skill set, but I know they are of the highest quality integrity and kindness.