I've never encountered a business so uninterested in taking on work. Our insurance recommended this company after water damage in our basement, but it was a disaster trying to work with them. All communication ended with "we'll call you in 1-2 days", which of course never happened. When I would try to follow up, it was like I'd never spoken to them -- I'd have to give my name, address, situation all over again. Perhaps other people at the company will care, but James Ervin certainly won't. Don't bother
This restoration company takes two spaces marked for people with trailers while driving normal vans. If they are willing to break this simple rule imagine what rules they will break on your project.
I have had a dish washer leak which damaged the flooring, cabinets and exterior siding. I hired Venturi Restoration to fix this. Their rates were reasonable and worked diligently on the task. There were some delays due to the initial project manager quit the company and getting approvals from the Insurance provider. Once the new managers Brandyn and Zak took over things started progressing. They provided a good plan and executed on that plan. They were responsive to the questions on phone and over email. There was an issue with the flooring, and Brandyn quickly remedied it. With people like Brandyn and Zak I'd recommend Venturi for any restoration projects.
Venturi is a great company to work alongside. The team here in Seattle is well respected, courteous, professional and follows through. Zak and Brandyn execute well and communicate effectively. Would recommend
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