I can not say enough great things about Kevin and Patrick at Vancouver Restoration! After Paul Davis Vancouver/Portland left me in a lurch, Vancouver Restoration came in to clean up the mess that Paul Davis had left behind.
After I had a sewage back up, Paul Davis Vancouver (recommended by Allstate) came in and promised that they had me covered from beginning to end, and they failed me horribly. Paul Davis demoed my 2 rooms in 2 days, then they let my house go for a bigger job....leaving me with no resolution, and no contractor. Vancouver Restoration was recommended by an acquaintance, and Kevin contacted me within an hour of my reaching out. He put my mind at ease, and I knew that he was not going to treat my house as Paul Davis did....just a number at a meeting. Fat to be cut when bigger things come along.
Not even being paid a dime yet, Kevin and Patrick fought Allstate Insurance to get the funds to make my house whole again. This was a 6 week process, and I thought for sure that I was going to lose them for how long it took for us to win that battle. But they stayed true to their promise, never gave up, and went beyond the call of duty to make my two rooms whole again.
I am forever grateful to Kevin and Patrick at Vancouver Restoration.
And thank you Paul Davis for casting me to the side, so that I could see what a real restoration company does to take care of their clients from beginning to end.
Katie Squire
-
September 16, 2022
Kevin was so incredibly helpful and took the time to answer my many questions, explain the process and the cleaners used, and the different options we had to fit our budget. When hiring a company to remediate mold you'll find a lot of shady business and this is NOT one of them!! So refreshing to find a company that uses good practices, common sense, and kindness! This company goes above and beyond!
Rhonda Cowger
-
December 30, 2021
Kevin came out right away and tested my bedroom floor and after a couple days it tested positive for asbestos. Kevin discussed with me my options and answered all my questions. I decided to have the asbestos removed and Kevin’s guys came out and worked all day to remove the asbestos and make sure the air was clean afterwards. They worked hard all day. I am very happy with their work and results.
Kevin made it easy with a down payment and easy affordable monthly payment’s with a senior discount!
Thank you to Kevin and his team I would recommend Vancouver Restoration to anyone with asbestos issues. Thank you Kevin Wackerly.☺️
mavis dudley
-
November 18, 2021
I am so glad I found Vancouver Restoration when I found out that my rental property in Vancouver had a water leak from the dishwasher. Kevin was amazing to work with and I was surprised how quickly he could line up all the contractor to help us with all the repairs. He worked directly with the insurance company and was helping me understanding each step. He understood the urgency of our situation and was easy to communicate with. I am so happy with the final result of the work. Thank you Kevin.
dw2221
-
December 24, 2021
I contacted Kevin at VancouverWaterRestoration.com after confirming that my insurance company would pay for restoration of damage done by a leaking dishwasher.
Immediately on my first call to Kevin, when searching for a contractor, he assured me that he and his company partner, Patrick would be able to do a good job and in a timely manner.
Never having to use my Insurance Co. before and never dealing with contractors, I was going in blind, not knowing what to expect.
I must say that he immediately put me at ease and assured me that I would be very satisfied with the work he performed.
Well, I went ahead and enlisted VancouverWaterRestoration to do the work, and boy, am I glad! Hearing some of the horror stories about trying to get work done in today's COVID Scamdemic atmosphere, and much less in a timely manner, was a little worrisome to say the least!
Kevin and Patrick, stayed true to their word...keeping me informed at all stages of the work...he did well also in keeping me up to snuff on the costs for each step and how long it would take to complete them. They really made the wife and I feel that getting the restoration work done and done right, was their top priority.
They are very personable and also very professional. They always informed us ahead of time when they or other contractors would be arriving to perform work.
When contacting Kevin or Patrick with questions, they responded back very quickly! And if they were busy at the moment, they got back to me within an hour or less.
I can absolutely claim that Vancouver Water Restoration company was able to complete the work to my satisfaction a lot quicker than the 'other'
contractor I contacted(whom never responded back to me, by the way).
If you want your restoration work done professionally, with the least amount of 'Waiting Time' or 'Surprises', you can't go wrong using them.
I only wish I would have used VancouverWaterRestoration.com for the mitigation portion of the work, instead of the recommended service I had from another company(whom I won't mention).
Thank you Kevin and Patrick of VancouverWaterRestoration for making our Christmas 2021 much more normal!
Daniel & Judy Walton
Dec. 24, 2021
Our Address
5114 NE 34th St A1, Vancouver, WA 98661, USA
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I can not say enough great things about Kevin and Patrick at Vancouver Restoration! After Paul Davis Vancouver/Portland left me in a lurch, Vancouver Restoration came in to clean up the mess that Paul Davis had left behind. After I had a sewage back up, Paul Davis Vancouver (recommended by Allstate) came in and promised that they had me covered from beginning to end, and they failed me horribly. Paul Davis demoed my 2 rooms in 2 days, then they let my house go for a bigger job....leaving me with no resolution, and no contractor. Vancouver Restoration was recommended by an acquaintance, and Kevin contacted me within an hour of my reaching out. He put my mind at ease, and I knew that he was not going to treat my house as Paul Davis did....just a number at a meeting. Fat to be cut when bigger things come along. Not even being paid a dime yet, Kevin and Patrick fought Allstate Insurance to get the funds to make my house whole again. This was a 6 week process, and I thought for sure that I was going to lose them for how long it took for us to win that battle. But they stayed true to their promise, never gave up, and went beyond the call of duty to make my two rooms whole again. I am forever grateful to Kevin and Patrick at Vancouver Restoration. And thank you Paul Davis for casting me to the side, so that I could see what a real restoration company does to take care of their clients from beginning to end.
Kevin was so incredibly helpful and took the time to answer my many questions, explain the process and the cleaners used, and the different options we had to fit our budget. When hiring a company to remediate mold you'll find a lot of shady business and this is NOT one of them!! So refreshing to find a company that uses good practices, common sense, and kindness! This company goes above and beyond!
Kevin came out right away and tested my bedroom floor and after a couple days it tested positive for asbestos. Kevin discussed with me my options and answered all my questions. I decided to have the asbestos removed and Kevin’s guys came out and worked all day to remove the asbestos and make sure the air was clean afterwards. They worked hard all day. I am very happy with their work and results. Kevin made it easy with a down payment and easy affordable monthly payment’s with a senior discount! Thank you to Kevin and his team I would recommend Vancouver Restoration to anyone with asbestos issues. Thank you Kevin Wackerly.☺️
I am so glad I found Vancouver Restoration when I found out that my rental property in Vancouver had a water leak from the dishwasher. Kevin was amazing to work with and I was surprised how quickly he could line up all the contractor to help us with all the repairs. He worked directly with the insurance company and was helping me understanding each step. He understood the urgency of our situation and was easy to communicate with. I am so happy with the final result of the work. Thank you Kevin.
I contacted Kevin at VancouverWaterRestoration.com after confirming that my insurance company would pay for restoration of damage done by a leaking dishwasher. Immediately on my first call to Kevin, when searching for a contractor, he assured me that he and his company partner, Patrick would be able to do a good job and in a timely manner. Never having to use my Insurance Co. before and never dealing with contractors, I was going in blind, not knowing what to expect. I must say that he immediately put me at ease and assured me that I would be very satisfied with the work he performed. Well, I went ahead and enlisted VancouverWaterRestoration to do the work, and boy, am I glad! Hearing some of the horror stories about trying to get work done in today's COVID Scamdemic atmosphere, and much less in a timely manner, was a little worrisome to say the least! Kevin and Patrick, stayed true to their word...keeping me informed at all stages of the work...he did well also in keeping me up to snuff on the costs for each step and how long it would take to complete them. They really made the wife and I feel that getting the restoration work done and done right, was their top priority. They are very personable and also very professional. They always informed us ahead of time when they or other contractors would be arriving to perform work. When contacting Kevin or Patrick with questions, they responded back very quickly! And if they were busy at the moment, they got back to me within an hour or less. I can absolutely claim that Vancouver Water Restoration company was able to complete the work to my satisfaction a lot quicker than the 'other' contractor I contacted(whom never responded back to me, by the way). If you want your restoration work done professionally, with the least amount of 'Waiting Time' or 'Surprises', you can't go wrong using them. I only wish I would have used VancouverWaterRestoration.com for the mitigation portion of the work, instead of the recommended service I had from another company(whom I won't mention). Thank you Kevin and Patrick of VancouverWaterRestoration for making our Christmas 2021 much more normal! Daniel & Judy Walton Dec. 24, 2021