Patrick and Kevin did am amazing job! I called them to get a quote on adding more blown in insulation in my attic. They found mold! They took lots of pictures to show me their findings along with going the extra mile and finding the root of the cause. I received a few other quotes, no one else took the time, as my bathroom fans were both vented to the attic, not the roof! They were very responsive, explained how they were going to treat the mold, even offered a free follow up inspection in one year! Would definitely recommend! Five stars is not enough, really hard to find someone that takes the time and goes the extra mile!
Vancouver Restoration did such a great job with the water damage from our dishwasher leak, we hired them to put our house back together again after the fact! Kevin and Patrick were very responsive to questions and walked us through everything step by step when we were left with a ruined floor, cabinets, and walls. They helped us deal with our insurance and get everything that we needed done. Any hold up on the work timeline (mostly because of products not being in stock) or scheduling was communicated quickly to us and we always felt like we knew what was going on. We are very satisfied with the job they did and would definitely hire them again.
Vancouver Restoration is the best! We had a water incursion while out of state. Kevin responded immediately. He met our daughter at our home to view the damage the next day. He was able to start the next week and complete the mitigation and restoration before we returned home. He was in constant contact with me and provided everything the insurance companies requested. He even contacted the flooring company we originally purchased our wood flooring from and was able to snag a box of matching flooring. Our insurance companies took months to complete payment, but he was very patient throughout the ordeal. The work was outstanding, professional and complete. I highly recommend this company for mitigation and restoration work.
I am so glad I found Vancouver Restoration when I found out that my rental property in Vancouver had a water leak from the dishwasher. Kevin was amazing to work with and I was surprised how quickly he could line up all the contractor to help us with all the repairs. He worked directly with the insurance company and was helping me understanding each step. He understood the urgency of our situation and was easy to communicate with. I am so happy with the final result of the work. Thank you Kevin.
Wish I would have called sooner! I've been dealing with a different mitigation company and my insurance for over a month as we argued over costs and its got to the point where we are going into arbitration. Even though I was calling for a specific service that Kevin couldn't provide me, he spent the next 15 minutes answering my questions, clarifying some insurance/contractor terms that were foreign to me, providing feedback, and sending me in the right direction. I feel more informed after that 15 minute call than I have from the other 6 or 7 places I called and the weeks of dealing with my insurer. There was no money in it for them and they still took the time to help me, and to me that speaks volumes about their priorities and character as a business!
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