Mahalo to the UIR crew for their assistance with our water damage, remediation and restoration. When you encounter some bumps along the way it’s how you get through them that matters. Special shout out to these crew members that went above and beyond: Leilani, Beau, Josh and the rest of the remediation crew!
No one wants a mold issue and I found myself in that situation for one of my rentals. Urgent Island Restoration jumped right in as soon as I called and took care of everything. Very professional, very prompt, and they did an amazing job. They relieved me of all that stress and I am forever grateful. I would highly recommend them to anyone in this situation.
Pros- they are very polite on the phone, in person, and over email Cons- they don't follow through. I decided not to go with them ultimately because there was way too much confusion with their subtractors. They expected me to follow up and coordinate with the subcontractors, but I expected them to manage the people they hire, not me. After I decided not to hire them, I was charged 6 months later for "coordination" of tests.
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