About Universal Restoration of North Florida

5 / 5

from reviews

Is this your business?

    Stacey Lai
    -
    August 23, 2023

    Working with Richard Reid and his team was such a pleasure. They truly went above and beyond to get the repair work done on a condo I sold. They expedited the work so we could close on time while making sure their efforts were done perfectly. 10/10 recommend!!! See before and after photos.

    Tiffany Bott
    -
    November 29, 2023

    5 stars! Called Travis right after a pipe broke in my mother’s attic. The team was there in full force in less than 1 hour. The crew was friendly, respectful and they hustled! Richard, Caleb and Joe among others arrived with a smile and got to work! The mess was cleaned up, and dryers on in no time. Time is of the essence when ceilings are falling down and the furniture is soaked, I felt so much better leaving my mother to a situation that was contained and cleaned. I highly recommend these folks and I’m so thankful for this well organized, professional and polite team! PSA: know where your water cut off valves are.

    Megan Hutto
    -
    April 21, 2022

    I manage a condominium that had a leak from a toilet damaging the unit below. We brought Universal Restoration to clean the area and replace the damaged sheetrock. The tech was very professional and clean. Arrived on time, communicated well. The office provided all the required licensing and insurance. The President of this condo Board was on site and very happy with the service provided. Highly recommend.

    Rees Mason
    -
    November 11, 2021

    The owner Dale saved me after my AC unit malfunctioned and leaked through my first floor ceiling causing my entire first floor to need new dry wall and repainted. He educated me through the entire process of navigating my insurance company to the grade finish on my ceiling and how to redo it properly. My insurance company was trying every way possible to cut corners and Dale and his team stuck with me to make sure I didn’t get cheated out of $$$ that I paid for in these situations. He always responded promptly and even coordinated his team to complete the work while I was out of town so it didn’t impact my day to day living with 2 kids. I can’t sing their praises enough. I’m so thankful for Dale and his amazing team at Universal Restoration!

    Susan Kilgore
    -
    January 27, 2020

    Waking up to active flooding and extensive water damage is as horrible as you’d imagine. We reached out to Universal Restoration and were given an ETA. Along, with the assurance that everything will be ok. Just hearing those words made me feel a little better. The crew arrived 15 minutes prior to the ETA given, which was wonderful. They came right in and made their evaluation. The field supervisor took the time to explain to me what needed to be done, why and the actual process to complete it. Him taking those few extra minutes to communicate with me made me feel very comfortable, to first off have him in my home and second that he/they had the knowledge to fix this damage. Through the process they continued to communicate with me. It ended up being quite the job but nonetheless was completed in the time frame given. Universal Restoration made my disaster as smooth as possible, from my initial contact to them until the completion of the job with superior results! They were professional, knowledgeable and treated me like a person not a $. I highly recommend if restoration services are ever needed contact Universal Restoration of North FL.

    Universal Restoration of North Florida

    Our Address

    2036 Jernigan Rd, Jacksonville, FL 32207, USA

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