I called United Water Restoration to get a mold inspection and Chris (the guy the came out) did a good job with the mold inspection. Jocelyn (the office administrator) was also super helpful. She was very responsive and super resourceful. I can tell she really cares about their clients. Would definitely recommend them to others!
The staff was always on time. They informed me of the tasks needed to be done and how long it would take. They always arrived with the equipment and tools needed for the job. Multiple staff involved, Carlos and Maria were first on scene. Then Chris S. And Christian came. Then Christian and Dan were here the rest of the week. They were always pleasant and polite. When I had a conflict and could not be available, the company’s dispatch/supervisor, Jocelyn, worked with me to find the most convenient time. Overall, United Water Group, Inc. helped make a terrible situation much better.
The employees who responded to our call were amazing! Bryan, Maria, and Carlos were very quick to respond and very professional on a Saturday for an emergency water restoration need. Could not have been better! Follow up with Ally in the office and Danielle was also exceptional! I recommend this company amd specifically this team of pros!
I was very impressed how fast the Team arrived after our first call when discovered a flooded Kitchen and other rooms. They were all very helpful The job got done in a week and saved our flooring. Bryan and Joelan finished up with removing all the equipment and were very nice. I would recommend this company / Robin
Bryan and Joelyn were fantastic. Thank you so much!
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