Thompson Building Associates, Inc.

3333 Refugee Rd, Columbus, OH 43232, USA

About Thompson Building Associates, Inc.

4.9 / 5

from reviews

Is this your business?

    Cole Taylor
    August 20, 2023

    We’re in the middle of a basement restoration. After another company did the initial water cleanup and ripping up our basement-we really needed a good contracting company to finish the restoration/rebuild from the ground up. Joe Blaum (lead contractor) and Ron (contractor) have worked on the entire process with us and just finished the drywall. He has great knowledge about everything in building the rooms from the ground up. Really great guy and hard working from early in the morning until the end of day. Would recommend Thompson to everyone, they’re the best in the business!

    susan lundy
    September 19, 2023

    I had a flood at Christmas this past year. It took a week for any company to respond. I was on multiple wait lists. Thompson was the first to say they could get to me so I jumped at it after a week of water sitting in my house. They came in and got right to work same day. Loved that. It took a week to dry out my place. I’m not sure if that’s normal or not. This was my first house flooding (hopefully my last). After that it took some time about 2 weeks for some one to get a hold of me about fixing the damage. Is that normal time frame idk. They had up to date technology to map out rooms and I thought they did a good job accessing the damage. My insurance company thought it was WAY too much. So Thompson met with my insurance guy and hashed out all the work and I so appreciated that… they were awesome at this. But that is where the good story ends. After that it was a nightmare for me. The back and forth the lack of communication despite me saying repeatedly I don’t know about any of this. I don’t know what I don’t know. I wanted a flooring “we can’t get it” ok settle for something less. That sample was NOTHING” like I picked. So stop work and I ask for the flooring a really want again after waiting weeks and weeks for the wrong stuff but oh yeah we can get that and have it in 3 days. The floor was not leveled properly. I still think it isn’t level and I hate walking on my floor now. It’s pretty though. The new bathroom vanity sink plungers still don’t sit right despite multiple attempts to fix. Oh did I mention that the floor level was so bad they had to rip it up and redo and still not even good let alone great. Let’s skip the quality of work and talk contract and pricing. I’ve never done this before so when a professional says we can make adjustments I believe them. But with Thompson that’s not the case. They make “some” adjustments but not to reflect what you really got or the work that was done. 10%profit and 10 % overhead is on the contract but if they make a mistake in contract you still have to pay. If you don’t get the materials you still have to pay. If they don’t really move furniture (cause you already did) well that’s “how we make our money.” Huh I thought 10% mark up was. I’m disappointed in my experience with this company. Maybe cause I just was inexperienced and was counting on an honest company to be up front and help me navigate the unknown. My bad. So in closing I don’t recommend this company unless you can do it all yourself and know all the ins and out and just don’t want to do it, cause they aren’t going to help you they will just make 8 months of your life miserable.

    Melissa Gorsline
    July 26, 2023

    Tony’s communication with me while he and their team restored our home from water damage was excellent. While in our home the team worked hard achieving high quality in a timely manner.

    Nathanael Laser
    August 23, 2023

    Joe B was great to work with. He went beyond the call of duty to help us with the repairs. He was honest, responsive and very dependable. The quality of his work was excellent. He was the best TBA representative that we encountered. Your company should be proud to have him on your team I would highly recommend him to your customers and I’d request that Joe B. work on our house again. Sincerely, Joel Laser

    Kris Newton
    February 22, 2023

    Super professional and very nice. Eric played some great tunes! 😁 Erin explained everything in layman terms so I could understand what she and Eric were doing and informed me about every step of the process. They took very good care of my items, too. I would use this company again and request Erin and Eric every time!

    Thompson Building Associates, Inc.

    Our Address

    3333 Refugee Rd, Columbus, OH 43232, USA


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