About Taylored Restoration

4.4 / 5

from reviews

Is this your business?

    Bill & Kate Goodell
    -
    January 19, 2020

    An extension cord plugged into an outlet on the exterior of our house caught the cedar siding on fire. Luckily a neighbor saw the flames, got our attention and we managed to put the fire out just as the fire department arrived. In addition to the exterior fire damage a good deal of smoke inundated the large double car garage. Although the single car wasn't damaged, the extensive material stored in the other stall was soaked in smoke. Fortunately, a 24 hour treatment with Taylored Restorations ozone machine, and a week with their hydroxyl machine expunged the smoke odor. After curing the smoke problem Taylored carpenter/handyman and electrician restored siding, insulation, electrical and sheet-rock. The siding especially being no small task to tint the new replacement cedar siding to match thirty plus year old siding on the rest of the home. Thanks to Taylored for the excellent work. P.S. we now have a smoke alarm in the garage and are especially appreciative of our neighbors.

    Nicholas Sura
    -
    May 19, 2023

    Avoid at all costs. Dealing with Juan was difficult and time consuming. His communication was unprofessional and I will never use this business because of how he deals with customers. We had a flood in a rental that we own and after agreeing to use his company I asked when the work would be completed, his response “it’s done when it’s done, we have so many other jobs right now”. Insurance covered his charges which amounted to over $11,000 for just mitigation work (they are beyond overpriced - you should see all the small charges they write on the bill). Luckily, insurance payed them but until they were issued a check I was regularly harassed by phone and email. I asked him to be patient but he was not and threatened to charge me additional money. The insurance company took care of everything and paid everything he asked for but dealing with tailored restorations from start to finish was just a nightmare. If I could do it again, I would have went with TCM, better quality work, better reviews and much more reasonable.

    Cat Larrea
    -
    September 11, 2019

    We had extensive water damage to our home from a failed valve. Taylored Restoration was booked for a week or two before they could get to us but we opted to wait for them and we are very glad we did. The estimating and scheduling was easy, all the trades were coordinated well, we know when people were coming and they all showed up promptly when expected. The quality of work was excellent and I'd be happy to work with them again.

    Joanne Partain-Phelan
    -
    September 12, 2019

    We have used Taylored Restoration services twice, once for water damage and once for earthquake damage. Each time they were professional, up front about costs and extremely timely in their response time. They gave us confidence the work would be done correctly and coordinated the entire water damage project including with our insurance company. We are SO pleased with Taylored that we recommended 2 neighbors use them for the earthquake damage. Both neighbors were pleased with their services as well. We HIGHLY recommend them and will use them again if the need arises

    Hatchers Pica
    -
    October 22, 2019

    My name is Nancy and I was a customer of Taylored in April 2019. I can't even begin to describe the experience I had. My house, basically my kitchen suffered water damage. It took two years for someone to work on it. The previous company, which I will not name, left my kitchen in my dining room and never came back. It was left that way for a year! Finally I was asked to choose another company and there was Taylored! The customer service I received from all the personnel I encountered there made me so happy, yet still untrusting. They kept saying we'll get your house fixed! The people packed my belongings up with care and stored them. Kevin was the one who installed, painted, suggested work for the safety of myself and my home. He was meticulous and took great pride in his craft! There was another gentleman who worked on the floor and trim. He did an excellent job! Angie, Kelli and everyone were so understanding. I'm sorry if I forgot other associates names. They brought all my things back, unpacked it all and took away the paper and boxes. The ones I wanted to wait to unpack were picked up later. Thank you to Taylored as a whole! A company that cares about their customers and the job that they do!

    Taylored Restoration

    Our Address

    8535 Dimond D Cir A, Anchorage, AK 99515, USA

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