Avoid at all costs. Dealing with Juan was difficult and time consuming. His communication was unprofessional and I will never use this business because of how he deals with customers. We had a flood in a rental that we own and after agreeing to use his company I asked when the work would be completed, his response “it’s done when it’s done, we have so many other jobs right now”. Insurance covered his charges which amounted to over $11,000 for just mitigation work (they are beyond overpriced - you should see all the small charges they write on the bill). Luckily, insurance payed them but until they were issued a check I was regularly harassed by phone and email. I asked him to be patient but he was not and threatened to charge me additional money. The insurance company took care of everything and paid everything he asked for but dealing with tailored restorations from start to finish was just a nightmare. If I could do it again, I would have went with TCM, better quality work, better reviews and much more reasonable.
Bill & Kate Goodell
-
January 19, 2020
An extension cord plugged into an outlet on the exterior of our house caught the cedar siding on fire. Luckily a neighbor saw the flames, got our attention and we managed to put the fire out just as the fire department arrived. In addition to the exterior fire damage a good deal of smoke inundated the large double car garage. Although the single car wasn't damaged, the extensive material stored in the other stall was soaked in smoke. Fortunately, a 24 hour treatment with Taylored Restorations ozone machine, and a week with their hydroxyl machine expunged the smoke odor.
After curing the smoke problem Taylored carpenter/handyman and electrician restored siding, insulation, electrical and sheet-rock. The siding especially being no small task to tint the new replacement cedar siding to match thirty plus year old siding on the rest of the home.
Thanks to Taylored for the excellent work.
P.S. we now have a smoke alarm in the garage and are especially appreciative of our neighbors.
Jason Uribe
-
December 17, 2022
These guys did an amazing job they had to go through the worst things I’ve ever seen a lot mold built up in my moist damp grungy basement and were able to kill all the mold in about 4-5 hours and it looked almost new down there. Best mitigation I’ve ever had and very professional workers.
Marianne Paschall
-
August 30, 2022
The home was burned down
do a fire they sent out a list with prices I'm to get a bathtub for a $140 that includes surrounds and fixtures from Lowell's does not have a bathtub for a $140 . I will have to pay the difference.
As it stands now I will be without appliances bathtub who does that to people. I was told that the insurance company sets the prices I can't get it called back from the insurance company .State Farm
Cat Larrea
-
September 11, 2019
We had extensive water damage to our home from a failed valve. Taylored Restoration was booked for a week or two before they could get to us but we opted to wait for them and we are very glad we did. The estimating and scheduling was easy, all the trades were coordinated well, we know when people were coming and they all showed up promptly when expected. The quality of work was excellent and I'd be happy to work with them again.
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8535 Dimond D Cir A, Anchorage, AK 99515, USA
Claim Listing: Taylored Restoration
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Avoid at all costs. Dealing with Juan was difficult and time consuming. His communication was unprofessional and I will never use this business because of how he deals with customers. We had a flood in a rental that we own and after agreeing to use his company I asked when the work would be completed, his response “it’s done when it’s done, we have so many other jobs right now”. Insurance covered his charges which amounted to over $11,000 for just mitigation work (they are beyond overpriced - you should see all the small charges they write on the bill). Luckily, insurance payed them but until they were issued a check I was regularly harassed by phone and email. I asked him to be patient but he was not and threatened to charge me additional money. The insurance company took care of everything and paid everything he asked for but dealing with tailored restorations from start to finish was just a nightmare. If I could do it again, I would have went with TCM, better quality work, better reviews and much more reasonable.
An extension cord plugged into an outlet on the exterior of our house caught the cedar siding on fire. Luckily a neighbor saw the flames, got our attention and we managed to put the fire out just as the fire department arrived. In addition to the exterior fire damage a good deal of smoke inundated the large double car garage. Although the single car wasn't damaged, the extensive material stored in the other stall was soaked in smoke. Fortunately, a 24 hour treatment with Taylored Restorations ozone machine, and a week with their hydroxyl machine expunged the smoke odor. After curing the smoke problem Taylored carpenter/handyman and electrician restored siding, insulation, electrical and sheet-rock. The siding especially being no small task to tint the new replacement cedar siding to match thirty plus year old siding on the rest of the home. Thanks to Taylored for the excellent work. P.S. we now have a smoke alarm in the garage and are especially appreciative of our neighbors.
These guys did an amazing job they had to go through the worst things I’ve ever seen a lot mold built up in my moist damp grungy basement and were able to kill all the mold in about 4-5 hours and it looked almost new down there. Best mitigation I’ve ever had and very professional workers.
The home was burned down do a fire they sent out a list with prices I'm to get a bathtub for a $140 that includes surrounds and fixtures from Lowell's does not have a bathtub for a $140 . I will have to pay the difference. As it stands now I will be without appliances bathtub who does that to people. I was told that the insurance company sets the prices I can't get it called back from the insurance company .State Farm
We had extensive water damage to our home from a failed valve. Taylored Restoration was booked for a week or two before they could get to us but we opted to wait for them and we are very glad we did. The estimating and scheduling was easy, all the trades were coordinated well, we know when people were coming and they all showed up promptly when expected. The quality of work was excellent and I'd be happy to work with them again.