I was literally stuck with this "business" due to the fact that I have insurance via Farmer's. Projects took an eternity to complete, and we got the run around with excuses more often than not. Delays! Delays! Delays! Work was average. Also, I did not appreciate the way the project manager disrespected my 87-year-old mother. He communicated with her as if she were a "silly old woman". If I did not have to be at work when he visited, I would have addressed his disrespectful attitude. I will never use or recommend this "business" ever again!
The initial consultation to have the corner of my roof repaired went well. The technician arrived promptly with no issues and stated they were going to provide me a quote at a later time. However, none of my calls were returned and I was never sent the quote. I have called several times, and I am never provided a clear answer for garnering a quote, or scheduling a repair date. With the poor internal communication and unprofessional nature of the company, I would not want them to work on my property. We have moved forward with another repair company.
Extremely trustworthy company with honest, knowledgeable and punctual employees. We used Target to work on our water damaged floors after basically being told we would have to replace the entire 2,000 sq/ft area. Target was able to isolate the problem area and replace only a few planks, while restoring the original floors. I felt very comfortable with Robert and Lee in and out of our home frequently while working. We also used Target to replace our roof in 2020. They finished in two days and it looks beautiful!!! Many of our neighbors had roofers banging around for much longer. Don’t bother with several bids when you can trust a family business with honest people. -Lacy Hodges-
We had a plumbing leak in the fall of 2018 resulting in various types of damage. Target did an excellent job working with our insurance company, explaining things to us, and the quality of their work was top notch. Half my kitchen cabinets had to be rebuilt from scratch and the work so closely matches the originals that you can't tell them apart (unless you open the drawers or doors & see how much better Target did on the hinges and slides!). The crews and subcontractors used were all very professional and friendly. I would have given 5 stars except, at times, the communication via phone or text was slow or incomplete.
When we had Target Restoration come to replace our bathroom floor, their quote was reasonable and their workmen were polite and punctual. They did a good job, however, the workmen replaced only the rotten area, when I had requested the whole floor to be replaced. When I communicated this to the manager, he had the job redone as I had requested. In addition, when they were under the house, they discovered the drainpipe for my washer had come loose and was leaking and they repaired that as well. Target Restoration has a very good work ethic and excellent communication and responsiveness.
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