Steam Plus Carpet Cleaning is excellent. I had a serious sanitation issue and they came out the same day to clean the carpets and upholstery. Everything dried quickly, no residual smell or stickiness. Service was very quick and responsive to all of my needs. I will call them again for my cleaning needs.
J C
-
September 15, 2022
After a few initial bumps in communication the day of my appointment, they were very accommodating with my schedule. I'd love to give them 5 stars because their customer service was pretty good. The only reason I'm not is because I have a dog so I own a black light to check the carpet in case he ever has any accidents I can't find (very rare but it's a dog things happen.) After the carpet cleaning I went around and checked the carpet. Although to the naked eye the carpet was in fact "cleaner", there was absolutely no difference under the black light. Every stain that was on the carpet before showed up under the black light. Kinda disappointed to have paid what I did and still see the same stains in the carpet, but at least when you look at it, the carpet does APPEAR cleaner.
Karrine Manning Morris
-
August 08, 2022
Edit: 2* to 5*. Alex made good on their satisfaction guarantee. thank you!
Steaming, extra care taken and extra deodorizers, etc did no good because of failure to notice large amounts of pet hair in preliminary inspection. Carpet vacuuming was not added onto the job, so in the end the carpets are still filthy.
Jordan
-
September 29, 2018
All the 5 star reviews don't lie folks. I received incredible service from Alex. Very smart and kind and most importantly knowledgeable. He performed a through cleaning of my living room and stairs. The color change and freshness of the carpet makes it all worth while. I will most definitely be recommending his service to anyone I meet who needs carpet cleaning. State of the art equipment. You just cannot find anyone else who fits the bill for an incredible clean. Thank you Alex! -Jordan
Richard Martinez
-
February 27, 2020
As a property manager, I can count on Alex and his crew to meet our needs on our schedule. No words can describe how Alex has saved our lives on numerous occasions and how thankful our tenants are to know that his work has graced their new home. Steam Plus is an excellent company we are happy to partner with and I personally have them on speed dial for all my business. I cannot thank you enough for how satisfied we are and how you continue to exceed our expectations. My tenants will rest easy knowing you were in their care.
Our Address
602 Sawyer Terrace UNIT 209, Madison, WI 53705, USA
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Steam Plus Carpet Cleaning is excellent. I had a serious sanitation issue and they came out the same day to clean the carpets and upholstery. Everything dried quickly, no residual smell or stickiness. Service was very quick and responsive to all of my needs. I will call them again for my cleaning needs.
After a few initial bumps in communication the day of my appointment, they were very accommodating with my schedule. I'd love to give them 5 stars because their customer service was pretty good. The only reason I'm not is because I have a dog so I own a black light to check the carpet in case he ever has any accidents I can't find (very rare but it's a dog things happen.) After the carpet cleaning I went around and checked the carpet. Although to the naked eye the carpet was in fact "cleaner", there was absolutely no difference under the black light. Every stain that was on the carpet before showed up under the black light. Kinda disappointed to have paid what I did and still see the same stains in the carpet, but at least when you look at it, the carpet does APPEAR cleaner.
Edit: 2* to 5*. Alex made good on their satisfaction guarantee. thank you! Steaming, extra care taken and extra deodorizers, etc did no good because of failure to notice large amounts of pet hair in preliminary inspection. Carpet vacuuming was not added onto the job, so in the end the carpets are still filthy.
All the 5 star reviews don't lie folks. I received incredible service from Alex. Very smart and kind and most importantly knowledgeable. He performed a through cleaning of my living room and stairs. The color change and freshness of the carpet makes it all worth while. I will most definitely be recommending his service to anyone I meet who needs carpet cleaning. State of the art equipment. You just cannot find anyone else who fits the bill for an incredible clean. Thank you Alex! -Jordan
As a property manager, I can count on Alex and his crew to meet our needs on our schedule. No words can describe how Alex has saved our lives on numerous occasions and how thankful our tenants are to know that his work has graced their new home. Steam Plus is an excellent company we are happy to partner with and I personally have them on speed dial for all my business. I cannot thank you enough for how satisfied we are and how you continue to exceed our expectations. My tenants will rest easy knowing you were in their care.