Stanley Streamer sent a service man in the my home today at 08:00AM. The gentleman was nice and prompt. But when I placed my order, I thought they were going to send two people but there was one. I was told the spray for the heavy traffic areas, didn't work if my carpet was older. He couldn't do the area rug unless he took it with him. Sometimes that could cost $300.00 dollars. For end rugs. I am having surgery on my knees, I could have cleaned my rug myself. False advertising is illegal, you supply the water they use, my house was left in a mess. Pictures to prove it. Stanley Streamer did much better for my church family. And the employees need training and learn not to be bias. Made me sad, and my pain is much worse. I called back they were sending someone out to place coasters under furniture and place other stuff back in order and it would not be Antwan, because he would be tired. Later: I received a text stating Antawan would be coming by. I declined the visit, because again another false statement. Stanley Steemer. Should invest in training their employees, and delivering the correct information. I am an educator and education is the key to being successful in customer service, communication and life.
Service was awesome. Technician came in and did his job exceptionally. He also give me recommendations on how to keep stains from setting into rugs in between cleanings! Wonderful job.
Outstanding experience and WOW! Brandon did an amazing job, carpet looks like new😃 Brandon is a fine young man, and loving soul. Having 1 wolf, 2 Giant Schnauzers and a Boston Terrier can really take a toll on our carpet..lol.. Knowing I can call on Brandon at Stanley Steemer gives me not only great peace of mind, but carpet that looks absolutely amazing! Even our monsters are Happy😂 Thank you so much 🤗
Logan is AMAZING ! Very professional and works very hard! I had feces stains from my cat on my carpet and it looks BRAND NEW. Make sure you book Stanley steamer in Columbia and request Logan ! I’m booking him EVERY TIME ! Below is the before and after ! GREAT JOB LOGAN !!!!
Amazing! You guys did a wonderful job. This was one of the best experiences I’ve had in a long time with any vendor. I’ll Be bragging about this for a long time. Thank you all for the quick response and wonderful customer service. Well done!!!
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