About Stanley Steemer

4.8 / 5

from reviews

Is this your business?

    Robert Apter
    -
    April 02, 2024

    Very conscientious crew. Excellent job. They clean ducts the right way not the way lots of companies do it. Highly recommend. Also my dryer vent which previous owners probably never cleaned was in desperate need of cleaning.

    James Currie
    -
    March 20, 2024

    Every surface inside my house is now covered in dust. Team was booked to arrive on 2/28 between 8 & noon. Got a call at noon saying they were delayed at previous job & would be there between 3:30 & 4. Only the supervisor showed up at 4, explaining that the cleaning team was stuck in traffic & wouldn't make it. We rescheduled for the next Saturday (appreciated!) between 8 & 10 AM. Team showed up at 8:30, got to work, & finished by noon. Problem is, they did not correctly reinstall the furnace filter. There were clods of dust & whatever in the furnace the size of a cat. Without the filter in place, the finer particles were blown all over the house by the forced hot air system. And I mean everywhere. Are my ducts cleaner than before they came? Yes, but I had to clean/dust/vacuum literally everything in the house a day later. Not what I was expecting. UPDATE: I have not been contacted yet. Filed complaint with Stanley Steemer on 3/15. Photos & videos added. • Photo 1: Swiffer pad after cleaning the floor of the kitchen 48 hours after the team left. The floor was clean before they came. • Photo 2: Furnace filter (bottom) that was replaced a week after the team worked at the house. New filter on top for reference. Bottom filter was new before the team worked on my house. • Photos of inside of "cleaned" vents from bathroom, bedroom, & kitchen.

    Melvie Green
    -
    December 14, 2023

    I had to call them back because they only did the middle of my living room floor because they didn't move the tiny bit of furniture in the room. They came back after I went back and forth with Spencer. He was not happy about it. Oliver was wearing street shoes and was tracking up the floor. I had to remind him to wipe up after himself. He still left wet spots. The grout on the floor still looks the same. It cost me $231. I could have done a better job myself. I cleared almost everything from the room myself. So that they could concentrate on the floor. I am nt happy

    Sheila Kalinowski
    -
    June 15, 2023

    I can’t express how clean they made my carpet! We are thrilled with the outcome. Everyone we have spoken to..the secretary,Oliver,Trevor and others have been professional,polite and helpful. I would recommend them a million times. Price was right as well..I’d pay it again to have my carpets look brand new. Such a good job,wonderful employees and cost is right.

    Meredith Thomas
    -
    April 17, 2023

    Amir AND Jose were awesome! Is very professional and friendly. I felt one 1000% comfortable with them in my home. They did a great job and I will ask for them by name when I need the services again! Highly recommended! Thanks gentlemen.. Meredith

    Stanley Steemer

    Our Address

    55 Circuit Ave Unit # A, West Springfield, MA 01089, USA

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