About Stanley Steemer

4.8 / 5

from reviews

Is this your business?

    Berney Dorton
    September 26, 2022

    It's very difficult to find good service nowadays and for a reasonable price. But Tyrell William and the young man that worked for Stanley Steamers were very professional they were punctual they wore their masks and they were efficient. I will be contacting the company again for such quality service and yes the carpet looks great! I am cleaning up for the holidays and what a way to begin with a professional carpet cleaner.

    Evil Bane
    October 25, 2022

    The technician showed up earlier than expected. He was very cordial and friendly and did an excellent job. He even left us some xtra furniture pads to protect the carpet as it dries. We had our entire house carpets cleaned minus 2 rooms. Everything turned out great, I was surprised how quickly he finished the job....5 🌟's!!!!

    Nikhil Joshi
    October 08, 2022

    Thomas was professional and did an impeccable job with our steam cleaning. He was accommodating of changes, offered to move furniture around, and explained the process in detail. He wasn’t hurried and stressed, and made us feel like this is a job he cares about. I’m actually surprised at the level of service I got from a large chain like Stanley Steemer.

    clinton reeves
    November 29, 2022

    I used Stanley steamer recently to clean my carpet and they were amazing. I had really pet stained carpets and Rafael and danny did a great job on the carpets and even told me that if I saw any stains reappear to call and they would redo it for free. I had one spot reappear which in all honesty was not even their fault it was just a result of having such a bad pet stain, nevertheless I called back and they sent Enrique back to remove the stain at no charge. SO REFRESHING to have a company so honest out there! Thanks to all the wonderful and helpful staff at Stanley Steemer!

    Brian Shamblen
    September 13, 2022

    A representative from Stanley Steemer came out 2 days after filing the water damage claim with our insurance company. Unfortunately it then took 2 months between that initial consultation to the point when the work was started. Granted, some of that delay was an issue with the insurance company dragging their feet. However, during that time I reached out to Stanley Steemer to find out the status of the project, and to ask them questions about the process, but nobody ever called me back or replied to any of my emails. I even reached out to several other people within the company, who also promised to call me back, but never did. Only after the insurance company approved the work did Stanley Steemer finally start returning my calls. Once the work began the crew that showed up was very professional and did the work they were hired to perform. My only two gripes about the work they performed are: 1. They only worked on our project for a few (2-4) hours per day, so the project took longer than it really needed to. I understand that I'm not their only customer, but I assumed that once they'd started work on our project that they'd focus more on us. 2. They didn't do a very good job of communicating what exactly they were going to do, or what the subcontractors they hired were responsible for doing. As a result, they had to remove a toilet and sink, rather than having a plumber do it, then the water valve from the sink leaked and caused more water to get into the walls and our garage. Luckily I noticed it within a few hours, but it could have been much worse.

    Stanley Steemer

    Our Address

    150 Mason Cir Suites A-D, Concord, CA 94520, USA


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