Watch out for these guys at standard. We hired them to come in and clean up damage due to our dishwasher drain leaking underneath our kitchen island. The night they came out there was clearly mold present on the sub floor and they acted like it was not a big deal at all. They immediately went on to scrub and and agitate the mold with a wire brush with no containment of the area whatsoever . Then they set up 3-4 fans immediately after scrubbing the mold, in doing so they blew mold particles all throughout the house sending that through our duct work and all over the furniture and the entire house. Our daughter now has a lot of respiratory issues and it has been ten months since this occurred. We had our duct work cleaned the carpets and walls and every surface in the house professionally cleaned. Had our air tested and a uv light filter installed in our hvac. We were promised over and over by Ryker that they would pay to have our ducting cleaned never happened. Ryker told me he would come and inspect himself never did. Then he lied to our insurance adjuster saying that the mold that was found in the air testing did not match the mold family that was found in our daughter through testing done on her. This whole ordeal ended up forcing us to sale our home for the sake of our daughters health. They were extremely sketchy after we mentioned mold to our insurance because they did not put anything in the report about mold so our insurance knew nothing about mold. Ryker is a liar and a thief. Do not use these guys they will send untrained kids to your house to clean up and it will cost you dearly.
Tyler Bingham
-
May 19, 2023
Great company! The guys that came out were very professional taking care of the damage caused by my hot water heater leak. Highly recommended them!
Julie Norris
-
February 02, 2021
Standard restoration was an amazing company to work with. I had a grease fire in my kitchen that resulted in a total gut job and redo. Standard restoration employees were 1st on the scene after the fire department and expertly walked me through the whole process of my kitchen repair. Their kindness and wisdom and experience were evident in everything they did from communicating with the insurance company, to advocating for my needs, to explaining the unfamiliar process in terminology to me, to providing trustworthy and gifted craftsman to build my new kitchen. I could not be more pleased with the results. It is BEAUTIFUL! What can be a very stressful process was made so much easier by having such wonderful people to work with. It says a lot when once the job is done your going to miss the guys who poured their heart and soul into the heart and soul of your home. Thank you Standard Restoration for a job well done.
s c
-
February 04, 2023
The restoration side of this company is amazing!! Cannot say enough, so if you need restoration, please call and ask for Dan.
If you need a rebuild. Do not use standard. There has been nothing but problems and in the end a floor that looks terrible! There were issues and problems the 2 months it took to “finish” the project. No communication, dangers left around. Plus so much more. Last but not least being bribed to take the last Google review down. We were told for our troubles they wanted to personally deliver a $100 gift card. The only thing they ask is the Google review we left was taken down. We took it down immediately. Haven’t heard a word since.
At the end of the day. It is not the workers fault. They were not lazy. They worked the entire time they were here, but lack the training that should be provided by the company. They did their best but lack of experience and like I said lack of training left dangerous situations and a poor finished product. The coordinators are unprofessional, unreliable and liars.
Use the restoration side, but never the rebuild side! Also look at BBB comments. .
Brett Rodney
-
April 07, 2023
Dan and his crew were VERY professional and responsive. Knowledge and care were also their strong points. They are genuinely committed to fixing your issues. I hired them based on a referral that I got and now I am passing on this great referral to you all. Thanks Standard Restoration.
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Watch out for these guys at standard. We hired them to come in and clean up damage due to our dishwasher drain leaking underneath our kitchen island. The night they came out there was clearly mold present on the sub floor and they acted like it was not a big deal at all. They immediately went on to scrub and and agitate the mold with a wire brush with no containment of the area whatsoever . Then they set up 3-4 fans immediately after scrubbing the mold, in doing so they blew mold particles all throughout the house sending that through our duct work and all over the furniture and the entire house. Our daughter now has a lot of respiratory issues and it has been ten months since this occurred. We had our duct work cleaned the carpets and walls and every surface in the house professionally cleaned. Had our air tested and a uv light filter installed in our hvac. We were promised over and over by Ryker that they would pay to have our ducting cleaned never happened. Ryker told me he would come and inspect himself never did. Then he lied to our insurance adjuster saying that the mold that was found in the air testing did not match the mold family that was found in our daughter through testing done on her. This whole ordeal ended up forcing us to sale our home for the sake of our daughters health. They were extremely sketchy after we mentioned mold to our insurance because they did not put anything in the report about mold so our insurance knew nothing about mold. Ryker is a liar and a thief. Do not use these guys they will send untrained kids to your house to clean up and it will cost you dearly.
Great company! The guys that came out were very professional taking care of the damage caused by my hot water heater leak. Highly recommended them!
Standard restoration was an amazing company to work with. I had a grease fire in my kitchen that resulted in a total gut job and redo. Standard restoration employees were 1st on the scene after the fire department and expertly walked me through the whole process of my kitchen repair. Their kindness and wisdom and experience were evident in everything they did from communicating with the insurance company, to advocating for my needs, to explaining the unfamiliar process in terminology to me, to providing trustworthy and gifted craftsman to build my new kitchen. I could not be more pleased with the results. It is BEAUTIFUL! What can be a very stressful process was made so much easier by having such wonderful people to work with. It says a lot when once the job is done your going to miss the guys who poured their heart and soul into the heart and soul of your home. Thank you Standard Restoration for a job well done.
The restoration side of this company is amazing!! Cannot say enough, so if you need restoration, please call and ask for Dan. If you need a rebuild. Do not use standard. There has been nothing but problems and in the end a floor that looks terrible! There were issues and problems the 2 months it took to “finish” the project. No communication, dangers left around. Plus so much more. Last but not least being bribed to take the last Google review down. We were told for our troubles they wanted to personally deliver a $100 gift card. The only thing they ask is the Google review we left was taken down. We took it down immediately. Haven’t heard a word since. At the end of the day. It is not the workers fault. They were not lazy. They worked the entire time they were here, but lack the training that should be provided by the company. They did their best but lack of experience and like I said lack of training left dangerous situations and a poor finished product. The coordinators are unprofessional, unreliable and liars. Use the restoration side, but never the rebuild side! Also look at BBB comments. .
Dan and his crew were VERY professional and responsive. Knowledge and care were also their strong points. They are genuinely committed to fixing your issues. I hired them based on a referral that I got and now I am passing on this great referral to you all. Thanks Standard Restoration.