As always, jestin and he’s crew did a wonderful job on my house. Business, friendly, and absolutely responsible. I am always notified before and after cleaning that they're on their way and when leaving.
I have used St. Louis Cleaning and Restoration for several years to take care of all of our needs at the Hospital. They are very responsive and dependable in urgent matters or scheduled work. I have never had an issue with their workmanship or their communication. I will continue to rely on the professional service that they provide!
A few months ago I contacted St. Louis Cleaning and Restoration, to get a quote on cleaning out my dryer exhaust along with my duct work, of which they were able to promptly supply.... Then the day of the service occurred, with a lack of work ethic that is only paralleled by sitting at home and not coming in to work. Upon arriving home I found piles of trash that was removed from the air ducts on the floor and a dryer exhaust that was still clogged. After reaching out to their management they stated that there was flow in the dryer exhaust that they checked before leaving. Simply stated there is no way that this was the case as the vent was completely clogged. After speaking with management again, I explained that due to their inability to complete work that was within their scope, I would like to have them prove they cleaned my air ducts of which they agreed to do. The day of the inspection, I sat at home and didn't come into work (in the spirit of StL Cleaning and Restoration) in order to meet said inspector, who it seems was also sitting at home and not working since I never saw him. Upon trying to reschedule the inspection I notified their management that I would be out of town (on a scheduled vacation) and they did not follow up any further....
Don and his crew were here today to assess a leaking washer. Super knowledgeable, professional, and patient. Great work, answered all our questions, and helped us feel good about the overall process.
After receiving several bids for our water-damaged basement carpet, St. Louis Cleaning & Restoration not only met our price-point but did so with absolute professionalism! The crew went above & beyond to make sure our house was safe, sanitized, and back to normal in no time. Other companies were offering similar services (but at astronomical prices) which really only required the cutting away of some "suspect" drywall. I cannot recommend this company enough for their value, punctuality, and quality. The crew was timely, knowledgeable, and efficient.
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