When your home or business is damaged and the worst has happpened...You need the best! Our insurance agent Kyle Brewer had St. Louis Restoration and Cleaning come out assess the damage. Not only did they assess the damage Tim McDonald found the problem. Their TEAM is outstanding and without equal.
Overall the quality of the service I received was fine. However, they charged me for an "emergency" service request when it was not an emergency at all, and after the fact I had to call to even get a quote from them because the inspector had forgotten he had even come to look at it. Overall the problem is fixed, but definitely feel I was a little overcharged and that they weren't very professional.
After receiving several bids for our water-damaged basement carpet, St. Louis Cleaning & Restoration not only met our price-point but did so with absolute professionalism! The crew went above & beyond to make sure our house was safe, sanitized, and back to normal in no time. Other companies were offering similar services (but at astronomical prices) which really only required the cutting away of some "suspect" drywall. I cannot recommend this company enough for their value, punctuality, and quality. The crew was timely, knowledgeable, and efficient.
We retained Kevin and his team to perform two projects with tight deadlines involving water damage. Kevin's company performed the remediation work in a very careful and controlled manner, containing mold and testing moisture levels at every step of the way. Kevin's reconstruction work was beautifully done and completed before our deadline while working weekends and a holiday to do so. Kevin always kept us informed as to next steps and was very punctual. Kevin and his team are truly dedicated and friendly professionals who perform high quality work. My wife and I highly recommend this company.
St. Louis Cleaning and Restoration has cleaned our carpets numerous times, and our air ducts once. Their crew is always polite, professional, and prompt. They listen to our concerns and provide valid recommendations. I would highly recommend them to anyone needing their services!
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