Specialty Restoration of Texas

Lester Watson

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March 14, 2019

PLEASED BE WARNED! Whatever you do, DO NOT USE THIS COMPANY!!!! In November 2016, I had them to replace my roof. The 1st thing they did while removing the old roof, was drop a hammer that busted a hole in my ceiling. After constant calling it took two weeks for them to send someone to fix it. However, from November 2016 to April 2017 I had to call every two weeks to have shingles replaced, because every other day shingles were falling off of the house. I noticed when they finished the project there was one shingle missing and the contractor replied "You're complaining about one little shingle"? They never replaced it! Fast forward only TWO years later (February 2019) shingles started flapping in the wind on the opposite side of the house from all of the previous problems. One again I had to have them come out and PATCH up the roof. They told me the reason was "I bought cheap shingles". Now, March 2019 my entire roof is coming off!!! In just two years and I've got to have my roof replaced!!! Please heed my warning...DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jeanne Paul

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March 30, 2022

Slow to respond to water mitigation, had very poor communication, and generally sloppy work. They left wet insulation for over a month and wouldn't test for mold. I've asked for an itemized bill for over a month and they keep not sending it---but they DO keep requesting payment. Honestly it's one of the worst experiences I've had with contractors. I had considered originally taking my full project to them but they really didn't earn my trust or my business.

Julie Norris

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June 05, 2021

Buyer beware! This company uses sub-contractors that do sub-quality work. Two months went by with no work done on my home. When they finally showed up they make a horrible mess. I have hired a new company to tear out the work done by specialty restoration. Sloppy - poor quality- unresponsive - just look at the pics. Don’t make the same mistake I made!

LCT LCT

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August 02, 2021

Zero Stars. Do not use these guys. I was referred to them by my insurance company. They came to look at the damage from storm and said they would be back to do the work. They never came back, I have called multiple times and they kept saying they would contact me back, its been 3 months. My insurance paid them for a quote I never received and never had work done. I have reported them to my insurance company.

Andy Reyes

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August 31, 2021

Katy was great! Very informative. She answered all my questions. If the rest of the team is anything like her, then I look forward to doing business with them!