Southeast Restoration of Knoxville

Natalie Paret

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April 19, 2023

Excellent work done by the crews we've had both inside & outside the house on multiple projects. Tyler, the site mgr, is great! He communicates with us regularly to keep us up to date & is sensitive to our concerns/ needs. He keeps the work moving forward. He is really excellent at his job & takes personal pride in doing it well. We would highly recommend Southeast Restoration to anyone!

Lil Z Gaming

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April 25, 2023

I selected a 10 because of the excellent work that Southeast @Restoration did. But more importantly, the time that Southeast Restoration took to discuss each and every aspect of my project with me and with the insurance company. I had difficulties with my first insurance adjuster and Southeast was able to turn that around and was able to have all aspects of the damage fixed. They also worked with the insurance people when a new issue arose, and they had to coordinate with the insurance and with an electrician and with the utility company. Southeast Restoration is fantastic throughout the entire process. My project manager Tyler worked with me and discussed each aspect along the way. He answered all my concerns and ensured that the project was done to my satisfaction. I would absolutely recommend Southeast Restoration to anyone who is having to deal with these kinds of issues. Kind Regards, Donna Wilson-Renner

Robin

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March 20, 2023

Although the workmanship is fine there were many delays especially because they were diverted to work on other client's emergencies. These delay in completion of any aspect of our project leaves me no choice but to give them a poor rating. It was supposed to have been a one month job. We are now into our fourth month with weeks of no work being done, leaving us living in a dirty, unfinished home. Excessive management meetings diverted skilled workers from completing our project. However, our emergency of removing mold was done promptly. The estimating process was done promptly, was reasonable, and very detailed.

mel robbins

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February 27, 2023

I had a major pipe leak in my basement, I hired a company that claimed they did start to finish restoration. They did more damage. We finally were put in touch with Southeast Restoration. The first contact was EJ, very professional. Then started the scheduling of the work which put us in contact with Rebecca she is a very organized and hospitable person. The packers sent, were fast and efficient. Then we get to the best yet. Darien, Marken, and Nathan, they came in tackled a huge job and did so with the knowledge and workmanship to take care of everything. Their professionalism and experience gave me such relief in knowing this was going to be taken care of. The bar has certainly been set high, I truly hope it continues. Thank you, Melinda Robbins

Dean G.

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March 24, 2023

Our first interaction with SE Restoration began in Jan. 2022 with water damage from our refrigerator/copper line/ice maker which flooded the upper and lower portions of our house until completion, most recently, last week, March 2023. Aside from some unexpected management changes and bumps in the road, the most important reason I would recommend SE Restoration is...every work crew that entered our home, I never had to worry about if any crew member would speak or be inappropriate with my wife; most especially on those rare occasions when I could not be there. For that, we are extremely grateful to SE Restoration for the high standards of their employee's/sub-contractors. Dean G. Clinton, TN