Amazing company. We had a fire in our house before Christmas and needed to have the house packed out and stored. Neb was so kind and professional providing all the information for our insurance company. We are grateful for his help!
We had a water leak from washer a few months ago. Our insurance adjuster facilitated getting SOS on the job within 24hr. From the start, everyone was was very professional and courteous. The Lead Tech, Victor gave us business card and explained how the whole process would proceed. The crew immediately started dehumidifiers and pulling up flooring and removing drywall. Anna was here soon after to complete an estimate for the insurance company. The project was extensive including demo and replacement of wood flooring in multiple areas; LR, FR, MBR,Kitchen and hallway. Painting all areas. They packed out all of our furniture when floors were ready to be laid. Start to finish, almost three months. What delays we experienced were due to mortgage company delays in releasing funds that insurance company had already paid and some delay in delivery of flooring. SOS was not responsible for any hold ups. Project manager, Manny was extremely responsive to all of our requests and needs. He checked in with us daily either in person or by phone. I cannot say enough about how great it has been working with him. Completely the opposite of horror stories depicted in movies and personal anecdotes about dealing with flakey contractors. Overall experience very stressful due in large part to our three barking dogs and just the nature of upheaval in our house. That is a given, but I couldn’t ask for anyone better than SOS to help us through it. Throughout, they were reliable, accountable and professional. I would highly recommend them to anyone in need of any of their services. We are resettling in our house which feels brand new again.
SOS was fantastic to work with from the moment that I contacted them.From the start, Anna was empathetic and walked us through each step of the remediation. Manny and his crews are meticulous and produce high quality work and also communicated at a high level. In the end, we were so happy that we decided to use SOS for the build back process as well. I highly recommend using SOS for any remediation and build back!! Thank you Manny!!
Top notch professionals all the way. Kind courteous considerate and genuinely are concerned. I couldn't have asked for a better company then SOS!
We discovered that in our home we had a mold issue starting in the bathroom!! A friend recommend Neb so I gave him a call!! He was there promptly and was very professional!! I’m very pleased with my experience and would highly recommend SOS!!
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