I am happy to work with the Smart Mold Team, who offered excellent Basement Mold Removal & Mold Remediation services at our new house. Impressed with them, we have suggested this company to all our friends and relatives for reliable Attic Mold Removal and Black Mold Testing.
The work they did was fine, however the customer service and response could use some improvement. It’s very difficult to get a hold of them. There was no advance notification of what time the appointment was until 30 minutes before the service tech showed up. Their payment processing needs improvement. A deposit is required when you schedule service, and then another payment before the work is started. Most places, you pay after services are rendered. We also had a tough time with payment; they don’t make it easy to pay invoices and it took 2 weeks for them to deduct the final payment. Plus the technician didn’t even give any kind of summary of what he did/found after he was done. He just gathered his things and walked out the door. Very very unprofessional.
Awesome people to work with. Earlier I hesitated abit to try water restoration services but now feeling alot satisfied. Thanks to them.
Mark(owner) provided timely and friendly service. Great company to do business with.
Anyone looking for quick and efficient Mold Remediation & Attic Mold Removal services should check out Smart Mold. Our family has been using their outstanding services for over two years, and we have nothing but praise for their proficient employees. You will not regret hiring their Black Mold Testing and Basement Mold Removal services.
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