SERVPRO of West Tampa
3030 N Rocky Point Dr, Tampa, FL 33607, USA
Our Address
3030 N Rocky Point Dr, Tampa, FL 33607, USASUBMIT A LISTING FOR A RESTORATION COMPANY
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Dan and Christian are so thoughtful and professional. I highly recommend them.
We too went through the Citizens Insurance Contractor connection program which means we needed some major restoration from water damage and we had to work with an approved contractor to repair our home. First man we met from ServPro was Ricky. He came to inspect and set up the fans and dehumidifiers. He really set a good expectation for what we would experience working with ServPro. We had to get our home repaired- flooring in the entire main living area. Flooring in a bathroom where the leak was found under concrete. The bathroom required removal of flooring and then reinstallation of flooring and drywall, painting and trim and reinstallation of a toilet. Additional drywall, painting, trim work was done from the foyer thru the living and dining area and down a hallway. Josh, Anthony, Jamon and Kelly and Brittney from ServPro really made sure that we didn’t skip any important details and they advocated for us to ensure that Citizens did their part. Once we had a final work order approved, it took only a few hours to get all materials and a crew ready to go. Our initial report of the flood was June 19th and The work was completed and the completion order was signed with Citizens on July 5th. The actual work was completed a few days prior to the completion inspection and signing. And 3 days were spent drying out the carpeting and rooms that were flooded. Every person that was in our home to complete work was on time daily, very clean cut and super polite. Once the work started on our home I was kept up to date daily and I was always able to communicate with anyone I needed at Servpro. I received very quick responses and usually I would get a message with info I wanted before I even had to ask for it. When Josh became ill, he called to check on things in between his care and sleeping. He sent Anthony to communicate with me. Our home turned out beautiful! The floors are amazing, and the walls look great, from the paint down to the baseboards- no details were missed. Let me add additional workers who went beyond what I expected and worked hard every minute they were in our home. We have a spoiled dog (Hailey) and every employee of SerPro treated Hailey like they would their own pet. Thank You to Josh, Anthony, Ricky, Dan, Christopher, AL (short for his real name - he layed flooring and works with Junior !) Marlon, Junior (another shortened name and one heck of a painter!) Zach who filled in and became an expert carpet and pad remover, and Jim. We will recommend Servpro for major or minor work to our family, friends and neighbors. Call them!! You will not regret it! Thanks ServPro!!!
Christian did a great job. Thanks
Jamon had great attention detail and very professional throughout the process
Richard came very promptly on a Sunday and checked in daily assuring we were getting everything dried up properly. The company was professional, I would recommend to anyone needing water damage clean up or repair.