About SERVPRO of West Sterling Heights

4.8 / 5

from reviews

Is this your business?

    Carla Kennedy
    December 31, 2022

    My Project Manager, Melissa, was very pleasant and professional. She walked me through the process, which made it nice to know what was going to take place and approximately how long it would take. During the process if I had any questions she always responded back to me quickly. In order to get my floor fixed from the flood I had to have some appliances removed first. Melissa had sent a couple of Crew Members over to take care of that named Mike and Devin. I have to say they were so nice, so polite, so fast and efficient at moving these large appliances for me. It was awesome! One of the appliances was a dishwasher but it had to be disconnected first and they took care of that so the contractor wouldn't have to which I thought was very thoughtful. Once it was disconnected they found out I was concerned about how I was going to get rid of it and they offered to dispose of it for me. I was thrilled! I felt so blessed to find this company, SERVPRO, that has such exceptional people working for them and on top of that they did a fantastic job! Thank you SERVPRO of West Sterling Heights you guys are great!!!

    David Barker
    November 11, 2022

    ServPro so far, has done an outstanding job addressing the problem created by smoke and soot damage. I am sure our facility was a challenge as we have tall ceilings and lots of trusses for then to clean but they handled it perfectly. There was a lot of desks, tables, filing cabinets, and furniture that needed cleaning and storage. Their team cleaned, packed, boxed up, and moved to storage everything so that the facilities were readied for the reconstruction team. Brian, Reagan, Aaron and all the other workers were always professional, friendly, and courteous. Now that the cleaning is completed, we await the start of next phase of this project - reconstruction.

    Kurt VanAlstine
    October 28, 2022

    Great team that knew what they were doing. I have about 5 different crews working on my house right now and ServPro has been a dream to work with over the weeks. They are professional, clean and show up on time. And my dog & cats loved them. Great team - thank you!

    Kara Kushiner
    November 03, 2022

    ServPro was phenomenal! Tyler Wagner was the lead on my project and did an incredible job. He was clear and concise in his explanation of the work. He was thorough, organized, and effective in completing the job. Tyler went above and beyond!

    Kristin Calvert
    October 12, 2022

    We’ve been very happy with our experience with Servpro. What we’ve appreciated - systems and procedures that keep us in the informational loop, communication clarity, timely arrival with eta beforehand, clean up and professionalism. They came to our project within 24 hrs of calling for explained the process and were patient with all my questions. I know I can’t remember everyone’s name but just want to give a shout out to a few Devin, Terran, J.P, Chris.

    SERVPRO of West Sterling Heights

    Our Address

    6993 19 Mile Rd, Sterling Heights, MI 48314, USA


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