About SERVPRO of West Monroe County

5 / 5

from reviews

Is this your business?

    Melissa Patrick
    March 30, 2023

    Wow! No words can describe how amazing it was to work with Jim and his team! When we were displaced from our home they came in and helped us through the process. They cleaned everything and made sure that we were getting the best quality workmanship for the repairs. They didn’t just clean - we used their subcontractors to have the process be seamless! From paint and carpet the dumpster and dry cleaning and even helping us find great mattresses Jim was incredible. He even helped us understand the insurance aspects. I would hands down use them again if the need arises! They helped bring us peace of mind and comfort in a tough time. AND they even put up with me and my anxiety and all my questions! Thank you Jim - we will forever be grateful to you and your team!

    Olivia Spicer
    December 19, 2022

    Justin and his team were amazing! They were honest, super professional, and kind. The response time was great and they made the overall process seem simple and stress free! Everything was handled with excellence and care. I would 100% recommend Servpro to anyone in need!

    Roxanne Cocuzzi
    January 09, 2023

    They called back the same morning I had left a message. Ian and his crew arrived when they said they would and inspected the damage in my finished basement. They removed all the damaged material (and disposed of it all) sprayed all the mold and set up fans and a dehumidifier that day. They sent someone to check the progress several times and only collected their equipment when they were sure that there was no mold and the structure was dry. I’m very impressed with their professionalism, the way they respected me and my property. They always called before they came and arrived when they said they would. They worked with my insurance company to take care of their part of the claim. I highly recommend Servepro!

    Mackenzie Warfield
    January 04, 2023

    I called on Saturday 12/19/22 and they came out that same day. due to a floor in the basement. The person in the office followed up a few times. And the guys that came out to our house were great! Explained everything they were doing step by step and very professional. I would and have recommended ServPro to friends.

    Carolyn Guilfoyle
    February 28, 2023

    We were so happy when the ServPro group came to assist us with water damage caused by a burst pipe -they took out the carpets/pads and removed all water that was present- the walls were prepped for ew drywall and paint!

    SERVPRO of West Monroe County

    Our Address

    1520 Emerson St, Rochester, NY 14606, USA


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