Wow! No words can describe how amazing it was to work with Jim and his team! When we were displaced from our home they came in and helped us through the process. They cleaned everything and made sure that we were getting the best quality workmanship for the repairs. They didn’t just clean - we used their subcontractors to have the process be seamless! From paint and carpet the dumpster and dry cleaning and even helping us find great mattresses Jim was incredible. He even helped us understand the insurance aspects. I would hands down use them again if the need arises! They helped bring us peace of mind and comfort in a tough time. AND they even put up with me and my anxiety and all my questions! Thank you Jim - we will forever be grateful to you and your team!
Olivia Spicer
-
December 19, 2022
Justin and his team were amazing! They were honest, super professional, and kind. The response time was great and they made the overall process seem simple and stress free! Everything was handled with excellence and care. I would 100% recommend Servpro to anyone in need!
Roxanne Cocuzzi
-
January 09, 2023
They called back the same morning I had left a message. Ian and his crew arrived when they said they would and inspected the damage in my finished basement. They removed all the damaged material (and disposed of it all) sprayed all the mold and set up fans and a dehumidifier that day. They sent someone to check the progress several times and only collected their equipment when they were sure that there was no mold and the structure was dry. I’m very impressed with their professionalism, the way they respected me and my property. They always called before they came and arrived when they said they would. They worked with my insurance company to take care of their part of the claim. I highly recommend Servepro!
Mackenzie Warfield
-
January 04, 2023
I called on Saturday 12/19/22 and they came out that same day. due to a floor in the basement. The person in the office followed up a few times. And the guys that came out to our house were great! Explained everything they were doing step by step and very professional. I would and have recommended ServPro to friends.
Carolyn Guilfoyle
-
February 28, 2023
We were so happy when the ServPro group came to assist us with water damage caused by a burst pipe -they took out the carpets/pads and removed all water that was present- the walls were prepped for ew drywall and paint!
Our Address
1520 Emerson St, Rochester, NY 14606, USA
Claim Listing: SERVPRO of West Monroe County
Please Login or Register an Account to Claim Listing
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Wow! No words can describe how amazing it was to work with Jim and his team! When we were displaced from our home they came in and helped us through the process. They cleaned everything and made sure that we were getting the best quality workmanship for the repairs. They didn’t just clean - we used their subcontractors to have the process be seamless! From paint and carpet the dumpster and dry cleaning and even helping us find great mattresses Jim was incredible. He even helped us understand the insurance aspects. I would hands down use them again if the need arises! They helped bring us peace of mind and comfort in a tough time. AND they even put up with me and my anxiety and all my questions! Thank you Jim - we will forever be grateful to you and your team!
Justin and his team were amazing! They were honest, super professional, and kind. The response time was great and they made the overall process seem simple and stress free! Everything was handled with excellence and care. I would 100% recommend Servpro to anyone in need!
They called back the same morning I had left a message. Ian and his crew arrived when they said they would and inspected the damage in my finished basement. They removed all the damaged material (and disposed of it all) sprayed all the mold and set up fans and a dehumidifier that day. They sent someone to check the progress several times and only collected their equipment when they were sure that there was no mold and the structure was dry. I’m very impressed with their professionalism, the way they respected me and my property. They always called before they came and arrived when they said they would. They worked with my insurance company to take care of their part of the claim. I highly recommend Servepro!
I called on Saturday 12/19/22 and they came out that same day. due to a floor in the basement. The person in the office followed up a few times. And the guys that came out to our house were great! Explained everything they were doing step by step and very professional. I would and have recommended ServPro to friends.
We were so happy when the ServPro group came to assist us with water damage caused by a burst pipe -they took out the carpets/pads and removed all water that was present- the walls were prepped for ew drywall and paint!