Jaylee and her crew were first on the scene after our sump pump failed and 1 1/2 inches of water came in and sat for 4 days since we were on vacation. It smelled awful and covered our whole 1100 square foot finished basement.
Nick and Seth came in next and monitored and demoed so we would not have mold. Took out carpet and cut drywall. We were able to save all appliances. Nick stayed in daily contact and gave us reports. We appreciated him so much. Wasn’t always what we wanted to hear but was honest.
Ten days later we are dry and can start the remodel. Thank you Jaylee and Nick’s team to helping us through an awful situation. You are all angels and wonderful at what you do!!
Deb Shumate
-
March 31, 2023
Brook J , Walter and Jaylee were great. We had a broken water pipe in the wall. We had water pouring out of the foundation and siding. Bedroom, bathroom, and entryway . They've worked very hard . They are the extraction team. Next to start the reconstruction process for us. Be glad when it's all back to normal
Bronnie Connors
-
March 16, 2023
Luke and Nick are great! Always on time always professional and polite. They take the time to explain everything they are doing, and it is all done efficiently. These guys rock! Servpro, as a company, I would highly recommend! They operate in a timely matter and work quickly to get you back in business!
Nancy Dunham
-
January 30, 2023
I had a great experience with SERVPRO Luke and Nick did a great job they where always on time, courteous and very professional. They went out of there way to be sure my home was take of I am very pleased and would use then again! The person I spoke to on the phone getting started was very informative and got me scheduled ASAP!
john johnston
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November 30, 2022
Nick and Jaylee arrive a little more than 1-hour after calling the emergency phone number. They were professional and worked well as a team to stabilize the water damage. Nick continued to lead the Servpro team during the rest of the mitigation process and provided excellent communication and coordination with his team as well as with me. Luke and Caleb were two staff members here on multiple days and they did excellent unobtrusive work. The whole team who performed removal of the carpet, flood cut and removal of the laundry room flooring all worked hard and well as a team. The whole staff were professional and highly capable. Nick exhibited excellent overall leadership qualities and was very attentive to the whole situation and my needs as a homeowner. An overall positive water damage mitigation effort. Highly recommended.
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2749 Freeman St, Fort Wayne, IN 46802, USA
Claim Listing: SERVPRO of West Ft. Wayne
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Jaylee and her crew were first on the scene after our sump pump failed and 1 1/2 inches of water came in and sat for 4 days since we were on vacation. It smelled awful and covered our whole 1100 square foot finished basement. Nick and Seth came in next and monitored and demoed so we would not have mold. Took out carpet and cut drywall. We were able to save all appliances. Nick stayed in daily contact and gave us reports. We appreciated him so much. Wasn’t always what we wanted to hear but was honest. Ten days later we are dry and can start the remodel. Thank you Jaylee and Nick’s team to helping us through an awful situation. You are all angels and wonderful at what you do!!
Brook J , Walter and Jaylee were great. We had a broken water pipe in the wall. We had water pouring out of the foundation and siding. Bedroom, bathroom, and entryway . They've worked very hard . They are the extraction team. Next to start the reconstruction process for us. Be glad when it's all back to normal
Luke and Nick are great! Always on time always professional and polite. They take the time to explain everything they are doing, and it is all done efficiently. These guys rock! Servpro, as a company, I would highly recommend! They operate in a timely matter and work quickly to get you back in business!
I had a great experience with SERVPRO Luke and Nick did a great job they where always on time, courteous and very professional. They went out of there way to be sure my home was take of I am very pleased and would use then again! The person I spoke to on the phone getting started was very informative and got me scheduled ASAP!
Nick and Jaylee arrive a little more than 1-hour after calling the emergency phone number. They were professional and worked well as a team to stabilize the water damage. Nick continued to lead the Servpro team during the rest of the mitigation process and provided excellent communication and coordination with his team as well as with me. Luke and Caleb were two staff members here on multiple days and they did excellent unobtrusive work. The whole team who performed removal of the carpet, flood cut and removal of the laundry room flooring all worked hard and well as a team. The whole staff were professional and highly capable. Nick exhibited excellent overall leadership qualities and was very attentive to the whole situation and my needs as a homeowner. An overall positive water damage mitigation effort. Highly recommended.