Corey and Chris, from Amarillo, called to let us know they were here. They were both very professional, they assessed the job and told us what needed to be done and the complete process. When they finished, they told us what they did and gave us their card and when they would be back. They explain to us all the paperwork that needed to be signed. They did an excellent job and made it a very stress-free process for us. We are truly grateful for both of them. They were AMAZING 😊
I was fairly new to the area and I realized that the house I was renting had mold in one of the bathrooms. I called Servpro and was dispatched someone within 30 minutes who was able to assess the situation. It was a very professional experience and I'm thankful that I don't have to deal with mold anymore. Thank you!
In the TX panhandle some places are a long way from the office. They came in a very timely manner to my house 90 miles from the office on the Saturday night of their company Christmas party. They took care of the immediate water emergency and in following up they have been very responsive to questions, came back here to this location several times, and have been great to work with. Everyone has gone out of their way to be helpful in any way they can. It isn't easy to deliver bad news but when they have had to do it, they were professional and did everything they could to answer questions. The services provided so far are only a small part of what is yet to come in the restoration process. I believe the rest will be handled just as well and feel like my situation is in good hands. I know there are others but so far thanks to Tammy, Chris, TJ, Joseph, and Maddie. Thank you Joseph for coming all that way the day the windchill was -27°.
The last constant rain in our area brought water damage our to the bathroom ceiling. I just talked to insurance and filed the claim yesterday and the ServPro team TJ & Madison were at my house first thing this morning. They checked out the damage and got to work right away removing the ceiling, checking for other damage, cleaning up and setting dehumidifier to dry rest of drywall within a couple hours. They will return t finish the job in a couple days . Both were focused and very professional, much appreciated! 👏🏽👏🏽
All employees were very professional. Chris and crew did great job on the drying out process and carpet cleaning. T.J. And crew did great job on tear out prepping for new subfloor.. Contract manager Clifton advocated for us through each step of the process. Tammy and Brandi were a great help in the office getting our billing done correctly. We want to give a shout-out to Dewald Construction and Carpet World for all their help.
If you don’t see your business in the directory and you would like to add it, please click here.