SERVPRO of Universal City/St. Hedwig

8845 FM1976 Suite 108, Converse, TX 78109, USA

About SERVPRO of Universal City/St. Hedwig

5 / 5

from reviews

Is this your business?

    Veronica Jones
    March 08, 2023

    Michael & Amador were prompt, professional and thorough. I really appreciated how they actively listened to my concerns and questions. Excellent & knowledgeable technicians!

    yessica garcia
    November 28, 2021

    This experience was amazing! From start to finish! Robert was the dispatcher, he accommodated me even after hours of their regular work schedule, the communication was clear and professional. Bailey and the crew , Jakob and Tucker were on time, and called about 10 minutes before their arrival. Bailey was very professional and set expectations and process of the work. The team was polite and asked before taking pictures, and using the faucet, 100 % recommend, they are my new to go carpet cleaners !

    gerard Ronan
    October 10, 2021

    The back of our house had water damage due to Hurricane Ida. We called Serve Pro and were so glad we were connected to Robert's team. He was so professional and understanding. His team was so wonderful to work with. Robert explained everything they were going to do. Bailey and Jacob would walk us through every step and answered any and all questions we had. The crew was great. They made the whold process a pleasant experience. Thank you Robert and your team for a great job.

    Adele Palmer
    April 29, 2022

    My husband and I discovered water leak in the laundry room and quickly realized it was going to be more than a DIY project. We called our insurance and they sent out a Serv Pro team to start the water damage assessment. Robert explained the process and what they would do once the insurance approved the job. Next day Bailey and Tucker called before they showed up and started the cleanup. They were thorough, quick and efficient. They were polite, courteous and respectful, something you don’t get much of these days, which I totally appreciate. Bailey or Robert would come by everyday to check the moisture levels and make sure it was drying. This team did a fantastic job , it took longer than expected , through no fault of their own it’s just my stupid house but they kept me in the loop the entire time. Everything is now dry and we can start the repairs. If anyone is ever in need of a cleanup you can count on this entire team to do the job right.

    Chelsea hart
    May 12, 2021

    This is the best experience I have EVER had with a company. Robert and Bailey were so polite, friendly and professional. They were accommodating to our work from home and upcoming birthday party. Not only did they do a great job with the water damage areas they cleaned up like they were never there. All of their equipment is top of the line and gets the job done fast! I will be looking to use their other services that they offer. I would 1000% recommend them!!

    SERVPRO of Universal City/St. Hedwig

    Our Address

    8845 FM1976 Suite 108, Converse, TX 78109, USA


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