About SERVPRO of The Spokane Valley

4.4 / 5

from reviews

Is this your business?

    Tammi B
    May 24, 2023

    They came out quickly, but then did things that were not authorized and billed for it. Charged me a home visit for a phone call. Charged me for square feet of the work I had already done. My plumber had to go in and finish the job. I won’t use them again.

    Tim Stewart
    October 19, 2022

    Don't use this company. They send out people that don't have a clue what they are doing. We had flood and damage in the finished basement. After days of bagging them to clean the less than 4 month old tile floor they got back to us and said they couldn't get it clean. We kicked them out after this and hired another company to clean and finish the project. Watch your bill, they take months to get it to you and than add all kinds of items to it to over-charge.

    Michelle Czegledi
    March 06, 2022

    Windstorm January 13, 2021. Two huge pine trees pierced through the roof of our house. We were home when it happened and the second story was more pine tree than ceiling. We could see a lot of sky through our ceiling and after the shock wore off, we called Servpro a hour or two later, best decision we made that day and from then on. Gil was in charge of our repairs, their was a crew that came to our house the same day and covered our roof with tarps to prevent water damage. I can only compliment from then on. We were months ahead of other people that used other restoration companies. If you have any problems requiring restoration, call Servpro, you will not regret your decision.

    Kevin Robinson
    February 14, 2021

    Avoid this company at all costs. I had water damage on my main floor and into the basement. They "lost" many of the items and furniture removed from my home during reconstruction. They somehow installed my hardwood floor perpindicular to the existing non-damaged floor. How do you even do that? I forced them to redo it after talking with the owner. The baseboard trim was reinstalled in the wrong locations causing gaps and misalignment everywhere. Leftover grout was dumped in my utility sink and toilet causing plumbing backups at my cost. Tools were stored in my bath tub causing scratches and a large chip. I finally told them to just leave and I hired professionals to finish the job on my own dime.

    PW O
    December 24, 2016

    We came home to a water leak that had impacted multiple floors. It was a Sunday evening and we had no idea what to do and could not get ahold of our insurance. We had seen the green "ServPro" TV ads and figured it was worth calling them since we really had no clue on what else to do. Scott was wonderful to work with over the phone and had his team here within 1.5 hours of our initial call. Over the next few days they completed the water remediation and demolition of the damaged areas. Will did a phenomenal job with all the hard work and removal of demo material. Working with Jim was always a pleasant transaction. I would highly recommend ServPro if anyone ever needs help in a similar situation. Thanks ServPro!

    SERVPRO of The Spokane Valley

    Our Address

    509 Ella Rd, Spokane, WA 99212, USA


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