SERVPRO of Sun City/Sun City West/Southeast Surprise

14916 W Yorkshire Dr #102, Surprise, AZ 85374, USA

About SERVPRO of Sun City/Sun City West/Southeast Surprise

3.8 / 5

from reviews

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    Annette Rabideau
    July 17, 2021

    I had a lot of water damage in my spare bedroom due to a pipeline being clogged from my A/C unit. The ceiling, walls and carpet were soaking wet. SERVPRO came out immediately to assess the damage. Jeff was very knowledgeable and walked me through the next steps of the process. He removed the damaged ceiling, walls and carpeting that day and set up the blowing fans. He explained his employees would stop by daily to check on the drying process. His employees would call prior to arriving and they were also knowledgeable and respectful. Jeff was there when I called to ask questions which was very helpful. I will definitely call SERVPRO in the future. They are proven to be very trustworthy. Thank you SERVPRO!

    Niki Johnson
    August 20, 2021

    Tentative at first, never having experienced water from monsoon rains (Sun City, AZ)coming in through the ceiling, down the walls, sweating paint, dripping on to the floors, carpet and buckets. Process, Service & expertise was excellent, thorough. I was informed & watched all procedures...ongoing. If we had not been made aware of this company, I am sure this problem would have been unending and worsened consequences in ensuing years! Thank you, Kind Sirs, Crew Chief John Wilson, and Sir. Crew Chief Anthony Sheppard, for expert service you have provided in this situation. House now looks like there was nary a problem...well on to the next step in replacements and paint. Magical & Excellence in all regards. Another happy customer, Niki Johnson

    Lugus Hedog
    October 27, 2021

    ZERO STARS. Insurance company sent them over, they cancelled appointment and failed to call me. Sent three men next day and they were not sure how how to accomplish task, took photos and measurement for insurance, they failed to make any estimate and cancelled engagement, without informing insurance company or myself. Its very disappointing that a company cannot make a simple phone call. In the end my insurance company send over a real pro who was able to do in ONE hour what Servpro of Surprise said was impossible.

    Terry Dobesh
    May 17, 2021

    My experience with ServPro was beyond my expectations. I had back up water damage in my family room/kitchen. Jeff from ServPro came out immediately and set up fans etc. He proceeded to help me through the entire process of finding an honest plumber, electrician, flooring company who had the machinery to pull up glued down floors & someone to put in new baseboards. Every time I had a question or needed something, he was available and he always answered calls promptly. I can't say enough good things about him and his company.

    Pam Wells
    October 06, 2021

    My 1st water damage experience. I can't say enough good things about Jeff and this business. He responded as soon as my insurance contacted him. Explained the process. He was extremely conscientious looking everywhere for damage. I hope I won't need him again but would call in a minute if I need his services.

    SERVPRO of Sun City/Sun City West/Southeast Surprise

    Our Address

    14916 W Yorkshire Dr #102, Surprise, AZ 85374, USA


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