Angel and Alexis were amazing! They were super patient and sympathetic with me and my questions. I hope I never need them again but they would be my go-to guys! Really great experience that started out bad from leak into kitchen from storms.
Judy Martin-Holland
-
May 13, 2023
Submitted details of service needed online. Received a call back from another location early next morning. The person took more details and promised a call from the location in the area. Great. Few hours later, call from local rep. Indicates he needs to inspect before providing quote. Fine. Does NOT mention there's a $250 charge for showing up to inspect before providing a quote. Dealbreaker! Either rep could have saved me and my husband time and we could have moved on immediately if we were noticed this upfront cost. The incentive is in the wrong place. Essentially, a rep could show up, quote something astronomical and make a minimum of $250 just for showing up to a location within their service zone. I understand: gas, time, both quite frankly should be consider within the cost of doing business - yet, I could have lived with $25 - 50. But $250 to show up and walk through a 1700 sq ft house, one level. Out of the question.
Jeffrey Furtado
-
February 01, 2023
The Stockton crew really made a bad situation run as smooth as possible. I appreciate all the hard work from the Stockton crew.
Susan Rudolph
-
September 27, 2022
I had a water leak in my kitchen the Servpro team came to my rescue.
Great professional honest service.
The office staff were wonderful too!
Thank you Servpro the water mitigation.
Thank you,
Susan R
John Kirkpatrick
-
June 07, 2021
I had storm damage in January from a roof leak that damaged the walls, bedroom, and bathroom. ServPro was outstanding in restoring, repairing, and replacing everything. From Les, Project Manager, and Luis & Samuel, who did all the repairing to Jennifer in the Stockton office. They were professional, responsive, accommodating, and friendly. I highly recommend ServPro if you ever have any restoration work that needs to be done. Thank you again Les, Luis, Samuel, & Jennifer for all your hard work!
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2334 Stagecoach Rd Ste J, Stockton, CA 95215, USA
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Angel and Alexis were amazing! They were super patient and sympathetic with me and my questions. I hope I never need them again but they would be my go-to guys! Really great experience that started out bad from leak into kitchen from storms.
Submitted details of service needed online. Received a call back from another location early next morning. The person took more details and promised a call from the location in the area. Great. Few hours later, call from local rep. Indicates he needs to inspect before providing quote. Fine. Does NOT mention there's a $250 charge for showing up to inspect before providing a quote. Dealbreaker! Either rep could have saved me and my husband time and we could have moved on immediately if we were noticed this upfront cost. The incentive is in the wrong place. Essentially, a rep could show up, quote something astronomical and make a minimum of $250 just for showing up to a location within their service zone. I understand: gas, time, both quite frankly should be consider within the cost of doing business - yet, I could have lived with $25 - 50. But $250 to show up and walk through a 1700 sq ft house, one level. Out of the question.
The Stockton crew really made a bad situation run as smooth as possible. I appreciate all the hard work from the Stockton crew.
I had a water leak in my kitchen the Servpro team came to my rescue. Great professional honest service. The office staff were wonderful too! Thank you Servpro the water mitigation. Thank you, Susan R
I had storm damage in January from a roof leak that damaged the walls, bedroom, and bathroom. ServPro was outstanding in restoring, repairing, and replacing everything. From Les, Project Manager, and Luis & Samuel, who did all the repairing to Jennifer in the Stockton office. They were professional, responsive, accommodating, and friendly. I highly recommend ServPro if you ever have any restoration work that needs to be done. Thank you again Les, Luis, Samuel, & Jennifer for all your hard work!