Excellent service with extremely professional employees. We could not be happier with their hospitality during this incredibly difficult time for St. Louis. Thank you from all of us!
We were staying in the same hotel in fenton mo...the crew was rude beyond rude. Speaking in Spanish as if no one else k new the language. Trying to use underage workers names to get drink tickets . They're behavior was hortible...rude...c beyond. Don't assume people don't understand you...or know youranguage. fir free drinks.asking fir the dining area to stay open later fir them. They cut in theinrs...we're saying rude remarks about others in different I g area
Update: I was contacted directly from this branch. He had done a great job in understanding the problems we had encountered at the end of our situation and he identified the areas to improve for future cleanups. I was very happy with his suggested solutions with our bill and really feel that it would lead to avoid future situations like we had. I was very satisfied with their solution for us, as well as their solutions going forward with other clients. With this in mind, I would recommend this team. Original review: Initially, I found them very helpful after a water leak. While we waited for insurance to decide, This decision did take an extremely long time in a more typical timeline. I had several outside sources (over 4) tell me that the extremely loud de-humidifiers would not be helpful after a certain point. I felt they were keeping these loud machines here unnecessarily and they bill per machine/per day. They hadn't even been checking them as time went on. I felt like i was taken advantage.
Sewer backed up from company putting in new sewer line.
The amazing staff provides top notch service, professionalism. The best in their industry with the equipment to handle any job in the area.
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