Servpro, Team Wolfe did an amazing clean up job of a flood at our building located in Town and Country Missouri. We had two floors and multiple office spaces that affected our common areas tenants. They not only worked with us as the owners, but our tenants as well. They cleaned up every night before they went home and had our areas all ready to go for the construction crew to start. They worked beyond our expectations and we cannot express our gratitude for the exceptional services we received.
Update: I was contacted directly from this branch. He had done a great job in understanding the problems we had encountered at the end of our situation and he identified the areas to improve for future cleanups. I was very happy with his suggested solutions with our bill and really feel that it would lead to avoid future situations like we had. I was very satisfied with their solution for us, as well as their solutions going forward with other clients. With this in mind, I would recommend this team. Original review: Initially, I found them very helpful after a water leak. While we waited for insurance to decide, This decision did take an extremely long time in a more typical timeline. I had several outside sources (over 4) tell me that the extremely loud de-humidifiers would not be helpful after a certain point. I felt they were keeping these loud machines here unnecessarily and they bill per machine/per day. They hadn't even been checking them as time went on. I felt like i was taken advantage.
I was dealing with a flooded basement and Mike and his team were so helpful. The crew arrived on time, gave me a fair price, were quick and efficient and even hauled away my things that weren’t salvageable. I would recommend them to anyone. I hope I don’t have to use their services again, but I would in a heartbeat if I needed to!
Servepro of St. Louis helped us clean up a grease issue. They responded quickly to our call and did a fantastic job! Their employees were extremely professional, took great pride in their work, and were very easy to work with. I would HIGHLY recommend them!
ServPro of St Louis Central is an excellent company to do business with. We had a severe water leak that affected two rooms that need to be completely gutted - ceilings , walls and everything inside. The timing of the leaks happened when St Louis was being flooded due several months of continuous rain. Even though they were very busy, they worked us into their schedule to quickly start mitigating the damage. Because of the extent of our damages it took several months to get our place back to the way it was. They performed water damage and mold remediation services for us. They coordinated schedules expertly with other contractors I had to hire for plumbing, mold testing and restoration services. We are very happy with the work they provided us and wouldn’t hesitate to contract with them again. They did a vey thorough and professional job and I have no doubt they will do the same for anyone else in need of the services they provide. Well done ServPro St Louis Central!! Thank you so much.
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