SERVPRO of St. Louis Central and SERVPRO of Bridgeton / Florissant

Tricia Bastean

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April 27, 2022

Update: I was contacted directly from this branch. He had done a great job in understanding the problems we had encountered at the end of our situation and he identified the areas to improve for future cleanups. I was very happy with his suggested solutions with our bill and really feel that it would lead to avoid future situations like we had. I was very satisfied with their solution for us, as well as their solutions going forward with other clients. With this in mind, I would recommend this team. Original review: Initially, I found them very helpful after a water leak. While we waited for insurance to decide, This decision did take an extremely long time in a more typical timeline. I had several outside sources (over 4) tell me that the extremely loud de-humidifiers would not be helpful after a certain point. I felt they were keeping these loud machines here unnecessarily and they bill per machine/per day. They hadn't even been checking them as time went on. I felt like i was taken advantage.

Tracy Winka

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August 10, 2023

Great attention to detail and professional according to my friends who have used them .

Kerry McGraw

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August 01, 2022

We were staying in the same hotel in fenton mo...the crew was rude beyond rude. Speaking in Spanish as if no one else k new the language. Trying to use underage workers names to get drink tickets . They're behavior was hortible...rude...c beyond. Don't assume people don't understand you...or know youranguage. fir free drinks.asking fir the dining area to stay open later fir them. They cut in theinrs...we're saying rude remarks about others in different I g area

Madeline Gemoules

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May 08, 2020

I was dealing with a flooded basement and Mike and his team were so helpful. The crew arrived on time, gave me a fair price, were quick and efficient and even hauled away my things that weren’t salvageable. I would recommend them to anyone. I hope I don’t have to use their services again, but I would in a heartbeat if I needed to!

Richard Billingsley

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October 28, 2019

ServPro of St Louis Central is an excellent company to do business with. We had a severe water leak that affected two rooms that need to be completely gutted - ceilings , walls and everything inside. The timing of the leaks happened when St Louis was being flooded due several months of continuous rain. Even though they were very busy, they worked us into their schedule to quickly start mitigating the damage. Because of the extent of our damages it took several months to get our place back to the way it was. They performed water damage and mold remediation services for us. They coordinated schedules expertly with other contractors I had to hire for plumbing, mold testing and restoration services. We are very happy with the work they provided us and wouldn’t hesitate to contract with them again. They did a vey thorough and professional job and I have no doubt they will do the same for anyone else in need of the services they provide. Well done ServPro St Louis Central!! Thank you so much.