Very professional and friendly. Patrick was great at explaining what was going to happen and made sure the everything was ready for the repair side.
We had fire damage to our property and Servpro was recommended to us. We couldn't of asked for a better company to come to our house and clean up the aftermath. They were professional, considerate, punctual, efficient and courteous. Thank you Patrick, Alex and crew!
Totally blown away! So pleased! Patrick 1st scanned & documented the project. Great communication, professionalism. Set the stage for a massive project. Alex planned this job to run smoothly. He & his staff, Denise, Steve, & temporary employees were absolutely wonderful. Always on time. Very efficient use of time. No wasted, idle time, no overuse of lunch or break time. This is an insurance claim, so I cannot address price. Lightning Speed fast. At the start of project Alex mapped a plan of action which made the job go smoothly. Very efficient. Good use of packing materials, little waste. Extremely careful with antiques & collectibles. Paid close attention to care of delicate, collectibles & heirlooms.. Nothing broken. Packed boxes that are easy to carry & unload later. Organized. Clearly marked each box & room location. Kept detailed documentation & numbering system which will be most helpful unpacking. Wonderful communication. Kept me aware of any changes. Always asked questions. Never assumed anything. Did not trash items that may not hold importance or significance to the workers, but are to me. Always questioned before trashing. Very professional dress, attitudes, communication. Friendly. Even helped me get through some emotional feelings. In the past 2 years, I have lost several immediate family members & my husband of 47 years. I am very ill with chronic lung disease. All of Alex’s staff were attentive to assure I took breaks & was okay. This was a massive project. My hope is to never need this service again. But, life happens. If I should, ServPro Norman will be my go to service.
This is a great company. They are very professional. They do a great job and are very efficient. We would definitely use them again.
I had a water leak at my house. This company was quick to get out to our home and help us get the mess cleaned up. The technician that was onsite was polite and helpful. The office staff that I talked to was also polite. I would recommend this company to anyone that needs their services.
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