I have to tell you I am very impressed with the professionalism of the office staff to the the workers that show up on site. Kaitlin in the office called me to set up appointments and called to confirm less then an hour before arriving to the house. First stages were handled by a man named Zeke… him and his team pulled up the carpet and took off the molding and made sure everything was completely dry and there was no mold. That made us very comfortable knowing that it was done right. The next step which was the final step they came in cleaned and shampooed the carpet. Devlin and Zack were definitely on point and made sure all was good. You can not teach this quality of work!!! A big thank you to servpro and their staff.
Thanks again,
A customer forever
Angela Sanzotta
-
January 18, 2023
My experience with servpro was excellent!! Everything was easy and after a "flash flood " we needed easy. From the exceptional woman who answer the phones, and all my silly questions to each hard worker who entered our home. I just can't thank you all enough!!!
Doug- your time, consistency and transparency was awesome!
Devlin & Zack- not only was I super comfortable with you in our home but you both are work horses and your efficiency, knowledge and compassion is second to none.
joann paxhia
-
May 15, 2023
I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!
Derek Averell
-
July 27, 2021
Shane and Peter came into my Pizza Place yesterday morning and did a great job . They had to clean the ductwork , they had to use scaffolding to get to it. They were on time, did a great job , and where out of here promptly so I could open up for dinner! Thanks Guys!! A sample of before and after pics prove they did good work!
Anne Ford
-
March 22, 2023
My experience with ServPro was nothing but fantastic. Rachel and Zach arrived on time and were polite, friendly, and professional. One of our cats had peed in an expensive upholstered chair and they were able to clean it quickly and effectively. Will definitely use again!
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60 N Lincoln Rd E, Rochester, NY 14445, USA
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I have to tell you I am very impressed with the professionalism of the office staff to the the workers that show up on site. Kaitlin in the office called me to set up appointments and called to confirm less then an hour before arriving to the house. First stages were handled by a man named Zeke… him and his team pulled up the carpet and took off the molding and made sure everything was completely dry and there was no mold. That made us very comfortable knowing that it was done right. The next step which was the final step they came in cleaned and shampooed the carpet. Devlin and Zack were definitely on point and made sure all was good. You can not teach this quality of work!!! A big thank you to servpro and their staff. Thanks again, A customer forever
My experience with servpro was excellent!! Everything was easy and after a "flash flood " we needed easy. From the exceptional woman who answer the phones, and all my silly questions to each hard worker who entered our home. I just can't thank you all enough!!! Doug- your time, consistency and transparency was awesome! Devlin & Zack- not only was I super comfortable with you in our home but you both are work horses and your efficiency, knowledge and compassion is second to none.
I could not be happier with the teams that came to my home. Every one was courteous and respectful to both me and my home. What impressed me most was how they tolerated my dog. Once they each passed his test, they were his best friends. I would not hesitate to recommend or if needed use this company again. Job well done!!
Shane and Peter came into my Pizza Place yesterday morning and did a great job . They had to clean the ductwork , they had to use scaffolding to get to it. They were on time, did a great job , and where out of here promptly so I could open up for dinner! Thanks Guys!! A sample of before and after pics prove they did good work!
My experience with ServPro was nothing but fantastic. Rachel and Zach arrived on time and were polite, friendly, and professional. One of our cats had peed in an expensive upholstered chair and they were able to clean it quickly and effectively. Will definitely use again!