Water clean up was good. But, I was signed up for remedial work and then told "they had suddenly become busy and it would be 6 to 9 months before remedial work could start".
OBVIOUSLY THAT DOESN'T WORK FOR A CUSTOMER!
My review gives a "1" on a 1 to 10 scale where 10 is the best!
Shreya Makkapati
-
May 10, 2023
Extremely prompt in response and always kept me inform of the plan. Additionally employed multiple techniques to try and save my floors and get them dry after water damage. Edwin was extremely easy to work with as well and kept me well informed.
Joei DeCarlo DiSanto
-
February 19, 2023
Our basement needed water remediation and Servpro was excellent! They sent Alex out immediately to take photos and get us a quote. He promptly answered the questions we had about our quote and they got us on their schedule quickly. The men who came were extremely friendly, professional, and got the job done all while I was working from home. They also explained the process to make sure the basement continued to dry after they power washed and promptly coordinated a follow-up appointment for them to pick up the fans/dehumidifier. I hope I never need to use them again (as kindly as I can phrase that, since this was an emergency), but if I had to, I 100% would!
John Bellis
-
August 31, 2023
high quality water restoration done on my laundry room. they took a lot of before and after pictures including using mold and water sensors to prove to insurance company there as water damage.
Jamie Wittenberg
-
July 07, 2023
Supermarket got flooded. Servepro arrived on site in a timely manner and got right to work. We were able to get the market reopen within 48hours. Great Job!
Our Address
265 St James Pl, Philadelphia, PA 19106, USA
Claim Listing: SERVPRO of Society Hill
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Water clean up was good. But, I was signed up for remedial work and then told "they had suddenly become busy and it would be 6 to 9 months before remedial work could start". OBVIOUSLY THAT DOESN'T WORK FOR A CUSTOMER! My review gives a "1" on a 1 to 10 scale where 10 is the best!
Extremely prompt in response and always kept me inform of the plan. Additionally employed multiple techniques to try and save my floors and get them dry after water damage. Edwin was extremely easy to work with as well and kept me well informed.
Our basement needed water remediation and Servpro was excellent! They sent Alex out immediately to take photos and get us a quote. He promptly answered the questions we had about our quote and they got us on their schedule quickly. The men who came were extremely friendly, professional, and got the job done all while I was working from home. They also explained the process to make sure the basement continued to dry after they power washed and promptly coordinated a follow-up appointment for them to pick up the fans/dehumidifier. I hope I never need to use them again (as kindly as I can phrase that, since this was an emergency), but if I had to, I 100% would!
high quality water restoration done on my laundry room. they took a lot of before and after pictures including using mold and water sensors to prove to insurance company there as water damage.
Supermarket got flooded. Servepro arrived on site in a timely manner and got right to work. We were able to get the market reopen within 48hours. Great Job!