Their team was absolutely AMAZING. Daniel was so on top of it the whole time, letting us know daily what happened and where we were at with the “project”. Words cannot begin to express how thankful we are. We were blessed when we chose to go with Servpro Simi Valley.
Tiffany Lee Tsang
-
June 13, 2022
Juan Carrera was an excellent leader for his team that arrived every morning to monitor the drying process and also conduct the removal of affected areas after my condo was flooded by my upstairs neighbor. They were highly professional and courteous, wearing masks and booties, which made me feel a lot more comfortable going with them instead of another servpro branch that did not come with masks and booties. Juan and his team worked really hard to get my place remediated as quickly as possible. I was also impressed by the detailed cleaning job they did afterwards which made me feel like they truly respected my possessions and property. I will absolutely choose this servpro again.
Laura Fehlbaum
-
March 24, 2022
We had a dishwasher break and flood our kitchen / living room, and thankfully my homeowner's insurance covered the claim and recommended ServPro. The restoration process took longer than I anticipated (since I'm not an expert in how long these projects typically take), but the ServPro team was patient with me and made sure the job was done to my satisfaction.
Jorge “Escko” Escobar
-
November 04, 2021
Called the SERVPRO team to help with a water leak in our home. The entire process was smooth from my first call. The care and professionalism displayed by our claims, project manager and their team made an unpleasant incident much more headache free. I had a team out within a couple of hours and was kept informed throughout the entire process. Thank You!
Cynthia Hawthorne
-
April 27, 2021
Nora was very professional, answered all my questions, and communicated every step of the way. She was friendly and knowledgeable. The teams that came in the house to do the moisture checks, set up the fans were professional and communicated well. We were very happy with their service.
Our Address
2655 Park Center Dr Unit B, Simi Valley, CA 93065, USA
Claim Listing: SERVPRO of Simi Valley
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Their team was absolutely AMAZING. Daniel was so on top of it the whole time, letting us know daily what happened and where we were at with the “project”. Words cannot begin to express how thankful we are. We were blessed when we chose to go with Servpro Simi Valley.
Juan Carrera was an excellent leader for his team that arrived every morning to monitor the drying process and also conduct the removal of affected areas after my condo was flooded by my upstairs neighbor. They were highly professional and courteous, wearing masks and booties, which made me feel a lot more comfortable going with them instead of another servpro branch that did not come with masks and booties. Juan and his team worked really hard to get my place remediated as quickly as possible. I was also impressed by the detailed cleaning job they did afterwards which made me feel like they truly respected my possessions and property. I will absolutely choose this servpro again.
We had a dishwasher break and flood our kitchen / living room, and thankfully my homeowner's insurance covered the claim and recommended ServPro. The restoration process took longer than I anticipated (since I'm not an expert in how long these projects typically take), but the ServPro team was patient with me and made sure the job was done to my satisfaction.
Called the SERVPRO team to help with a water leak in our home. The entire process was smooth from my first call. The care and professionalism displayed by our claims, project manager and their team made an unpleasant incident much more headache free. I had a team out within a couple of hours and was kept informed throughout the entire process. Thank You!
Nora was very professional, answered all my questions, and communicated every step of the way. She was friendly and knowledgeable. The teams that came in the house to do the moisture checks, set up the fans were professional and communicated well. We were very happy with their service.