Kesha, the project manager, responded immediately to my call for help. As a true professional she has managed the entire process by working with insurance adjuster, plumber and everyone else on this project. But the best part is Kesha always keeping me advised on status of putting my bathrooms and kitchen back to how things were.
valerie lemings
-
October 13, 2022
Our home flooded due to a water heater service line rupture after we moved. The entire home was affected. Keisha was very helpful keeping us informed with regular updates and photos. Her upbeat attitude and professionalism was just what we needed as we navigated this situation from across the country. Talking with Keisha gave us peace of mind and kept us from going out of our minds!
donna jorgenson
-
February 21, 2023
Jack and Donna Haney, these gentlemen from ServPro came to our home and quickly and professionally assisted in our water mitigation: Tanner,Logan, Drew and Angel. I was very impressed with their work. They cleaned up after themselves continually. They provided a temporary sink, which the other company Service Masters never did. We went nearly 6 months without a kitchen sink. We had one installed week one of this latest leak repair.
They did not just give us lip service. I should have gone with them in the beginning last year. I would not be in this mess today. Corbin at ServPro has been in communication with me every step of the way. They made me feel confident that this work will be handled in a timely manner. Thank you ServPro
Sumeet Chordiya
-
January 18, 2023
Do not use them for anything complex. They talk big game whie charging money but are very amateur, unprofessional and bullies. Delayed my project (~350K restoration + 100s of thousands more for removing water damage) by 9 months!! on top of that they charge very premium prices. Will not use these utterly dishonest people again. Pathetic experience. Avoid them unless its some minor kitchen leak or straight-forward plumbing issue. They are not capable of handling big project and absolute A$$**** while charging money.
Jerry Whitehead
-
March 04, 2023
Professional, on time, good value. Great team management. Good communications, wonderful team leader Jenn Benavidez, highly recommended.
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4307 22nd Ave NE, Salem, OR 97301, USA
Claim Listing: SERVPRO of Salem West and SERVPRO of Lincoln & Polk Counties
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Kesha, the project manager, responded immediately to my call for help. As a true professional she has managed the entire process by working with insurance adjuster, plumber and everyone else on this project. But the best part is Kesha always keeping me advised on status of putting my bathrooms and kitchen back to how things were.
Our home flooded due to a water heater service line rupture after we moved. The entire home was affected. Keisha was very helpful keeping us informed with regular updates and photos. Her upbeat attitude and professionalism was just what we needed as we navigated this situation from across the country. Talking with Keisha gave us peace of mind and kept us from going out of our minds!
Jack and Donna Haney, these gentlemen from ServPro came to our home and quickly and professionally assisted in our water mitigation: Tanner,Logan, Drew and Angel. I was very impressed with their work. They cleaned up after themselves continually. They provided a temporary sink, which the other company Service Masters never did. We went nearly 6 months without a kitchen sink. We had one installed week one of this latest leak repair. They did not just give us lip service. I should have gone with them in the beginning last year. I would not be in this mess today. Corbin at ServPro has been in communication with me every step of the way. They made me feel confident that this work will be handled in a timely manner. Thank you ServPro
Do not use them for anything complex. They talk big game whie charging money but are very amateur, unprofessional and bullies. Delayed my project (~350K restoration + 100s of thousands more for removing water damage) by 9 months!! on top of that they charge very premium prices. Will not use these utterly dishonest people again. Pathetic experience. Avoid them unless its some minor kitchen leak or straight-forward plumbing issue. They are not capable of handling big project and absolute A$$**** while charging money.
Professional, on time, good value. Great team management. Good communications, wonderful team leader Jenn Benavidez, highly recommended.