About SERVPRO of Rockford

4.2 / 5

from reviews

Is this your business?

    Megan Colley
    August 26, 2023

    ServPro was great to work with when i had damage from a fire in my home. Jose my construction manager was amazing. He always responded quickly to any questions i had, he made sure that i understood everything that needing to be done, and that the work was being done right! He always went above and beyond which in a stressful situation was very appreciated. I would highly recommend ServPro to anyone and will use them again in the future if i have any work that needs to be done.

    Gary Smith
    September 22, 2023

    Jaime, Donnie and Johnnie are pros! When a renter died in the apartment, these guys new what to do. Jaime was a great project point person, Don and John knew how to handle the scene, professional, expertly and efficiently. For catastrophic clean upsets ServPro is my first call because of these guys.

    Kayli Reed
    July 27, 2023

    Eidany was awesome! I found that my basement had flooded on a Friday night and reached out to Servpro. He answered so many of my questions and was professional and reassuring. He came in on Monday and mitigated everything, providing resources for me to get my pipe fixed as well. He really helped in a stressful situation with his sound knowledge and professionalism in his field. Definitely would use again in future if needed (but hopefully not needed)

    Katelyn Lepley
    June 08, 2023

    They did an okay job of removing water we had in our basement. But BEWARE they are very sneaky. They went behind our backs to our insurance company (that we ended up not using and paying out of pocket) and told them unrelated information. They told insurance we were running a business out of our home and that we had a pitbull on premises. First of all... my husband WORKS REMOTE as does a good portion of America post-covid. Secondly we have an American Bulldog not a pitbull. I would NOT RECCOMEMD this company as they are not to be trusted and you will actually do more harm than good while using their services.

    Charlie Tannehill
    May 11, 2023

    Prompt response with professionals for a water leak that went into our walls and lower level bedroom. Greg Lory and Jaime Young responded with their team and explained what had to be done and promptly went to work to mitigate our damage. They explained everything that had to accomplished as they did it. Very professionally in every way.

    SERVPRO of Rockford

    Our Address

    4315 Charles St, Rockford, IL 61108, USA


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