Imagine heroes on your worst day. Donnie and Ian were just that. They showed up and began removing wet items, drywall, and carpet. They didn't stop until the floor was dry and fans and dehumidifiers were running. I would/will recommend SERVPRO to everyone. THANK YOU!
Roberta Johnson
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December 02, 2022
Donny and his crew from Servpro did an excellent job after our basement flooded. They were very professional and courteous!! Went above and beyond as they treated us like family…👍🏼👍🏼👍🏼👏🏼👏🏼👏🏼
Don Sivits
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August 12, 2022
Jamie came with a crew and set up in a very timely fashion. Was careful to cover traffic areas. Ian came two days to check drying up of area and when area was dry he and Cole removed the equipment. Very happy with this portion of the problem. I only remember two of Jamie’s crew. Don and Cole, I didn’t get the other young man’s name. All worked well with each other and Jamie explained everything as they went along.
KATHARINE YANEZ
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May 06, 2022
I want to say that when our fire happened I called another company that same day; I left a message with no response. The following day I spoke with my insurance agent and they offered a few companied for me to call. I called ServPro and I spoke with Mike K. He not only was attentive he came to my house the same day (less then 1 hour from our call). During this whole time Mike and his crew have been very attentive and helpful through out the process. I am very happy with our choice of company to use. I highly recommend their services.
Lily A
-
September 13, 2021
This business is honest, responsive, helpful and quickly identified the issue in my home at a same-day visit. Charlie ROCKS! He suggested a low-cost spray that would easily resolve my [early/minor] problem even though Servpro does not make money from the product. I was concerned that drywall replacement might be necessary, but Charlie talked me down from the ledge and I feel much more relaxed and informed now. I will always refer my friends and family to Servpro! Thanks, Charlie! :)
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4315 Charles St, Rockford, IL 61108, USA
Claim Listing: SERVPRO of Rockford
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Imagine heroes on your worst day. Donnie and Ian were just that. They showed up and began removing wet items, drywall, and carpet. They didn't stop until the floor was dry and fans and dehumidifiers were running. I would/will recommend SERVPRO to everyone. THANK YOU!
Donny and his crew from Servpro did an excellent job after our basement flooded. They were very professional and courteous!! Went above and beyond as they treated us like family…👍🏼👍🏼👍🏼👏🏼👏🏼👏🏼
Jamie came with a crew and set up in a very timely fashion. Was careful to cover traffic areas. Ian came two days to check drying up of area and when area was dry he and Cole removed the equipment. Very happy with this portion of the problem. I only remember two of Jamie’s crew. Don and Cole, I didn’t get the other young man’s name. All worked well with each other and Jamie explained everything as they went along.
I want to say that when our fire happened I called another company that same day; I left a message with no response. The following day I spoke with my insurance agent and they offered a few companied for me to call. I called ServPro and I spoke with Mike K. He not only was attentive he came to my house the same day (less then 1 hour from our call). During this whole time Mike and his crew have been very attentive and helpful through out the process. I am very happy with our choice of company to use. I highly recommend their services.
This business is honest, responsive, helpful and quickly identified the issue in my home at a same-day visit. Charlie ROCKS! He suggested a low-cost spray that would easily resolve my [early/minor] problem even though Servpro does not make money from the product. I was concerned that drywall replacement might be necessary, but Charlie talked me down from the ledge and I feel much more relaxed and informed now. I will always refer my friends and family to Servpro! Thanks, Charlie! :)