We had an amazing experience with them from the first meeting which was 1040 PM and they were prompt and ready to help us the following morning bright and early. The project manager Ken Morris was so wonderful and easy to work with and answered all our questions each time. He also shared his contact information for anything that came up. Marcus who was our on-site crew chief was simply outstanding! Marcus and his crew worked tirelessly on both Saturday and Sunday to get our home completed for the next stage in our process of making our home livable again. They were all so professional, kind, caring and always patient to answer any and all questions. I would recommend them to anyone who is dealing with a home flood! This crew is second to none!
Jeffery Ott and his crew came out on Saturday night after water hose broke in my house. Can’t thank him and his crew enough very thorough and professional. The work is just being started will write back again when it’s all complete.
ServePro assisted me with pack-out and storage of personal items damaged in the Winter Storm. They did a PHENOMENAL JOB! They were very professional and they put my mind at ease in cleaning, storing and taking care of my valuables.
Servpro acted fast and they did an amazing job. I'd say my house was cleaner after they came, than it was before the fire. I'd 100% recommend for anyone in a similar situation who needs someone to act fast. They also had connections to contractors willing to take on insurance jobs, who also know how to properly bill insurance companies.
We were out of town when our daughter found the living room ceiling had fallen. This led to discovering that our HVAC system for the second floor had backed up and dumped gallons of water into a second floor bedroom and into the living room. After contacting our insurance company we called ServPro to do the remediation of the water damage in our home. They worked with my daughter to come into the house and remover the wet carpet, sheet rock and insulation. They then dried out the rooms and the floor so that our contractor could come in to repair the damage. ServPro did a great job on getting the wet stuff out and the rooms dried out.
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