Servpro Ravenswood was so diligent and professional. My mother and I had called a plumbing service to come out to fix our tub. What we didn't know was we had a leak and old rotted pipes that ended up bursting once the plumber began working on our tub. Our home insurance recommended Servpro to us. We worked with Dakota who was beyond reliable, friendly, and knowledgeable. His team was also amazing and fast. Dakota made sure my mother and I knew everything that was going on. We felt very comfortable with him and felt like friends. I give Dakota, his team and Servpro an A+. I highly recommend them!
We had a nightmare situation happen - my neighbor called while we were in the middle of a vacation to say water was pouring out of our home. He recommended Servpro of Ravenswood so we contacted them and they arrived next day while we were gone to start the drying and demo process. My husband and I were both very busy and they made everything so easy. The team did a great job caring for our possessions while they moved them around to tear out flooring and cabinets. They arranged everything with our insurance to speed things along. It's never a good thing to happen but we were thankful to have this team take care of us quickly and efficiently!
Servpro of Ravenswood came to my house to help me with my move upon selling my 3-flat building. They did a pack out of my possessions, as well as a cleaning of my unfinished basement. I was very happy with their professionalism and care taken with my belongings. My tenants and I were also glad to see all the dust and spider webs eliminated from the basement. I highly recommend SERVPRO of Ravenswood for your next cleaning
We had an excellent experience with Servpro of Ravenswood. The team were incredible and very professional after we suffered damage in our Condo. The team came out within an hour of us calling, helped us communicate with our insurance, and began the mitigation process the next day. They were communicative throughout the whole process, explained every detail to us during the initial assessment and continuously through the drying period, and were always timely, clean, and attentive in their work. I cannot speak highly enough of Tom, Eduardo, and Brian.
Unfortunately I have had to use Servpro's water damage cleanup services twice in the last year - once due to monumental flooding caused by an upstairs' neighbors plumbing, and the second time owing to sewage backup. In both instances the Servpro team was knowledgeable, responsive and fair in terms of damage assessment. It's like they actually care and are ready to help, which is so valuable and reassuring when one is in the middle of a household crisis. I hope not to need their services for a long while now, but if I do, I know who to call.
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