SERVPRO of Paradise Valley

3241 E Shea Blvd #492, Phoenix, AZ 85028, USA

About SERVPRO of Paradise Valley

4.9 / 5

from reviews

Is this your business?

    Joyce Mead
    -
    April 03, 2024

    Our project manager Bob Hyatt was absolutely amazing. I was so sceptic when he told us end of the month and was very happily surprised that he made it happen! Bob was great at communicating and a complete pleasure to work with!!!

    Monica Sanciprian
    -
    June 01, 2024

    We are incredibly fortunate to have Jody as our on-site project manager. Jody's dedication to ensuring seamless operations, especially regarding demo and recon, has been invaluable to our team. His proactive approach and attention to detail have allowed us to focus on our tasks without worrying about the ins and outs of these processes. Jody's communication skills are exceptional. He provides daily updates on expectations and maintains weekly timelines, keeping everyone informed and aligned. His flexibility with hours ensures that our daily business runs smoothly, even during challenging projects. One of Jody's standout qualities is his ability to coordinate effectively with department heads during larger projects. He takes the initiative to ensure that all aspects are well-coordinated, contributing significantly to successful project outcomes. Jody's commitment to quality is exemplary. I have personally witnessed him express his expectations for high-quality work and, when necessary, address any shortcomings with vendors in a respectful yet firm manner. His dedication to delivering top-notch results is evident in everything he does. Furthermore, Jody joined our team during a critical phase and had to practically rework the efforts of his predecessor. Despite this challenge, he never complained or made excuses. His professionalism and work ethic are truly commendable. We are incredibly grateful to have Jody on our team, and we deeply appreciate his hard work, dedication, and contributions to our success.

    J Favazzo
    -
    April 08, 2024

    We experienced the worst event we have ever experienced. A house fire. The fire caused damage to the attic, but to fight the fire, the entire ceiling and everything in the attic comes down on your things. Then the water, debris, smoke smell, chemicals…the list goes on. Servpro responded immediately and assisted with the recovery of personal things, such as photos, documents, clothing and keepsakes that could be salvaged. My first contact was Lisa. Lisa handles contents. She came in and took 360 photos, gathered up those personal items and protected them. Then she scheduled the cleaning and delivery of our close personal items and clothing that could be saved. She took extra care in protecting our things. For that we are so grateful and thankful. Lisa always answers our calls immediately and offers honest answers. She is caring and thoughtful and above all respectful, not only to us, but our property. Thank you Lisa!!! You are amazing. You are an asset and valuable staff member at Servpro. Our words alone could never explain how we feel and how grateful we are. So, if you happen to experience an event that requires a clean up and restoration company…I recommend Servpro! They are professionals and can get the job done! Thank you Servpro!

    Lisa Lonchor
    -
    September 20, 2023

    I had a fire of my laundry room on July 9th and live on the 3rd floor. Elevator was not accessible due to being replaced which tested my patience. Finally Fernando and the crew was able to clean the inside of my condo. I felt it was a little overpriced and had some issues they had to come back and later made good. I was very pleased with Bob and Jared…quality of work was excellent! Sometimes the communication could have been better with a telephone call but the dedication and hard work was great! My laundry room looks better than I moved in thanks to Jared and Bob’s crew!

    Mary Louise Rozansky
    -
    January 25, 2024

    Sergio V. and Jamian R. we're our mitigation team for a big leak from a closet ceiling. They set up drying fans and air scrubbers I strategic locations on both sides of closet wall and monitored daily. They excavated all the material only that was necessary to limit the amount of reconstruction that needed to be done. They were careful to cover everything and especially handling granular insulation kept it contained in the ceiling after carefully disposing of all wet materials. We were impressed with their work, cleaned up with excellent care, and careful of rooms to go through and hallway. They were personable, answered all our questions, informed us daily of the drying process and were fun to have around in our mini disaster. We're glad we went with ServPro. From Francisco to Ruben and Lexa, everyone did a nice job for us. I almost forgot to add that Sergio and Jamian cleared out my closet of clothes and shoes in storage boxes they made for me. They then stacked them in the garage. That was so helpful to me as there was a lot of stuff. UPDATE ON TH E RECONSTRUCTION 1/16/2024: Jeff and Chris did a marvelous job of reconstructing a closet for drywall, texture, paint and re-situating a tall shelving/drawer against the wall. They were pleasant gentleman to work with and took care of a few more items for brackets as I requested. My closet looks great after a severe leak ruined half of it, ceiling and wall together from a leak in the attic pipes. I'd recommend ServPro for water mitigation and reconstruction. Before/after pics below. Bob, the manager of the project helped out as well to make sure my questions were answered and ensure the additional brackets I needed were installed as requested. The finished project looks like nothing ever happened.

    SERVPRO of Paradise Valley

    Our Address

    3241 E Shea Blvd #492, Phoenix, AZ 85028, USA

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