We had a dishwasher leak over the weekend. The guys that came out were so wonderful. They took care of the rest of the water we couldn’t clean up. They explained what was going on every step of the way. Came out the next two days and picked everything up. Great bunch of guys.
We had our water heater explode and Servpro was able to come out in a timely manner and prevent and further water damage in our basement. Matt and the guys did a great job working around our schedule at the time and were very accommodating! We will plan to use them in the future if needed!
We had a vendor remove a reverse osmosis system, a plug was not put in the collar of the P-Trap. As a result for a week when we used the kitchen faucet or dishwasher, unknown to us there was a leak under the sink. We called the vendor. They put us in touch with Serve Pro of Omaha Northwest. Andy and his gang have been highly professional. Explained all the steps necessary to dry out the sub floor, especially the ones under the cabinets and old oak floors. They were able to brace the counter tops and remove the lower cabinet that got damaged and the oak floor. Andy's whole crew has been very responsive and professional. From the first evening when Noah and James set up the fans. Andy bringing in a contractor before he proceeded and Garret for removing the old oak floor. Thumbs up to their services. You hope you never need to use their services, but if i had to I would definitely use them again.
We had a tree branch come through our roof in June and I had to call Servpro to come and evaluate the water damage on the interior of our home for insurance purposes and I couldn’t be more thankful for how quickly they responded to what seemed like an urgency to us. Servpro gave their expert opinion and advice to insurance and we were able to get everything fixed. Thank you so much Servpro of Omaha Northwest for your service!
We had a water problem at our house. Had a different group come in and do demo. We noticeably saw items that were not complete and up to par with this other group. We called ServPro to come in and do a check up and they came out the next day. Our tech Andy was incredibly helpful and knowledgeable. Checked the spots we thought were still wet and additional ones he thought worth verifying. Provided us good incite and peace of mind. Would definitely call them again for any future needs!
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