I was really impressed with the immediate response to my home with my mitigation assessment . Jose was intricate in the process from start to finish and really made sure everything was taken care of. He worked with my insurance adjuster and with all the technicians involved- he really went the extra mile! All the technicians were very professional. Jamal from the final team made sure everything was secured and safe for me and my family at the end. The work Servpro did for my home was top notch! I highly recommend them for your water clean up and restoration process should you need one.
I have to say that I am sooooo grateful to the teams that came out to mitigate my water damage. They knew exactly what they were doing. They were very professional and incredibly knowledgeable. They came out so quickly that my head spun. I will recommend Servpro of NW Charlotte to anyone who needs it. I just can’t say enough how grateful I am. Now begins the flooring process. Let’s hope that is as easy and seamless as Servpro was! Thank you again!!!
SERVPRO was very helpful, coming in and taking care of where my water pipe burst in my basement. Very courteous, nice and respectful, answered all my questions. If they couldn’t answer it, they got it answered for me in a timely manner. Always called when they were on their way and very prompt about getting here when they said they would be. Took care of my personal property like it was their own, very gentle, no roughhousing or misconduct or anything when handling my personal property. Would recommend to my friends and family.
The crew that was sent to my home have done an amazing job. The fella Jamel has been so helpful, honest and understanding with any questions or concerns, I have brought up. His team has been very professional & respectful, through this complete journey. I would highly recommend Servpro, especially Jamel to anyone.
I have to say that I am extremely grateful to the team that came out to alleviate my water damage. Thankfully, they knew exactly what they were doing, and the prompt service just couldn’t be matched by the other companies out there. They were very professional and incredibly knowledgeable, and I will recommend Servpro of NW Charlotte to anyone who needs it. Words just aren’t enough to appreciate how thankful I truly am to this company. Thank you again!!!
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