Danielle and her team have been amazing to work with during our pack out period of the mediation process. Extremely professional in her communication each day letting us know what to expect along the way. We know that our belongings are being handled with care which gives us comfort during this difficult time.
Servepro NW avoid at all cost! They stepped thru the attic ceiling, damaged my bonsai garden/trees and failed to drain water pipes resulting in basement flooding. All after a MAJOR fire. And now they are refusing to pay for any damage because we don't have "Video Evidence"!!! What a corrupt and dishonest company. They arrive at your home when you're most vulnerable, make grandiose promises and then treats the customer horrendously! In the meantime, they are threatening legal action if we don't pay their entire bill including for the repair and reimbursement for the damage. Please avoid at all cost!
Hello..My name is Sherry and Jimmie Gill. We had a break in in our home...and they left a fire behind destroying almost everything we owned..Servpro was right there at the scene boarding windows..clearing up ..and clearing out everything that needed to be done..I want to thank the head Supervisor Luke Carpenter for handling his crew in such a professional manner.And caring manner at the same time..They treated us like family..I would recommend Servpro to anyone of my friends or family..Thank you Luke..And thank you Servpro..God Bless you guy's..
Martin Schwarzbach has been handling my case far longer than he should have. The insurance company has been dragging their feet so long that I had to contact the Washington State Insurance Commission. And still he has been hanging in there trying hard to get my claim moving. Well above and beyond his normal duties.
Mason and his crew did a fantastic job. The operation was coordinated very well. Moving all the furniture out of our house into a container and taking back leather furniture in their truck to their warehouse was very impressive. Everyone worked fast and efficient. They were all friendly, professional and worked well together. Returning the furniture was very impressive too. When I opened boxes everything was carefully wrapped. Nothing was damaged. The crew was so nice and did everything with a smile. Mason did a great job of helping us in our situation and time frame. I would recommend Servpro of NW Portland to everyone. Candy
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