SERVPRO of Northeast Mecklenburg County
7531 Orr Rd., Charlotte, NC 28213, USAAbout SERVPRO of Northeast Mecklenburg County
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7531 Orr Rd., Charlotte, NC 28213, USASUBMIT A LISTING FOR A RESTORATION COMPANY
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I would definitely recommend this company to all my friends and family, also wanted to say thank you to Justin for being very professional, on time and delivering great service; he is absolutely an asset to your business.
My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!
Peter may be good for emergencies but I would not trust him and his team again for mold removal in a crawl space. They cleaned the space (and did a haphazard job) before the source of moisture was removed so growth continued. And then lacked accountability for the way the work was done. And then came back, with a quote triple that of the original to get it all clean. I feel like he lowballed the quote when we were buying the house just to get the job. Look elsewhere for crawl space mold removal.
Our washing machine leaked through our second floor into our kitchen ceiling. Serv Pro removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!
I would highly recommend this SERVPRO over any other company. I have a 76 year old home that is in need of professional help every so often. The owner Peter Putukian responded to my home within an hour. He was honest, thorough, professional, kind, remedied a solution and went above and beyond. If I could give 10 gold stars instead of just 5, I would! Thank you Peter of SERVPRO!!