I had a fire of my laundry room on July 9th and live on the 3rd floor. Elevator was not accessible due to being replaced which tested my patience. Finally Fernando and the crew was able to clean the inside of my condo. I felt it was a little overpriced and had some issues they had to come back and later made good. I was very pleased with Bob and Jared…quality of work was excellent! Sometimes the communication could have been better with a telephone call but the dedication and hard work was great! My laundry room looks better than I moved in thanks to Jared and Bob’s crew!
We are so glad we called Servpro to handle our water damage situation. Chester and Stuart were professional and great to work with. Also, they were patient and kind enough to explain the steps that they were taking to remove the damaged baseboards, drywall, and start the drying out process of our walls. They also did a thorough exam for mold and luckily, no mold was present. We are currently waiting for the construction process to start which hopefully will be soon. I’d recommend calling Servpro if your in an unfortunate situation and in need of clean up services.
The cleanup crew out of North Tempe headed by Zack was very professional, timely, and communicative throughout the process. They had to travel 90 minutes each way to provide service and were great at reaching out with an eta and honoring that commitment. The crew treated my possessions with care while moving and rearranging them, which was reassuring. There was attention to detail, which was evident by the precise enclosures they created in each room to protect uncontaminated objects and space, and the way they neatly stacked removed-materials. Special mentions to Zack for his leadership and customer service. Everything you could ask for as a customer in an inherently unpleasant process.
I cannot speak highly enough of the exceptional service I received from Servpro, particularly from their outstanding employee, Lexa. During a recent packout, the team's professionalism and efficiency were truly unmatched. Lexa's attention to detail and commitment to customer satisfaction made the entire process seamless and stress-free. The level of care and precision displayed by Servpro, and especially Lexa, exceeded all expectations. Their service was so outstanding that I wish it would be broadcasted on national television its so good. I wholeheartedly recommend Servpro to anyone in need of top-notch restoration services, they've set a new standard for excellence.
Bob Hyatt and team ran through my reconstruction project hitting all timelines without laxing on the quality of their workmanship.
If you don’t see your business in the directory and you would like to add it, please click here.