SERVPRO of North Tempe, Mesa Central, Paradise Valley

Kristian Nordin

-

April 13, 2022

We are so glad we called Servpro to handle our water damage situation. Chester and Stuart were professional and great to work with. Also, they were patient and kind enough to explain the steps that they were taking to remove the damaged baseboards, drywall, and start the drying out process of our walls. They also did a thorough exam for mold and luckily, no mold was present. We are currently waiting for the construction process to start which hopefully will be soon. I’d recommend calling Servpro if your in an unfortunate situation and in need of clean up services.

Inbal Benson

-

March 07, 2023

This company should be called CricketsPro because after you start with them all you hear is crickets. They started off strong and made me feel secure in my decision with their work but slowly they have just completely disappointed. They show up with no notice and put in maybe two hours of work a week. Blaming everything and anything. Completely careless of how long it will take to finish a project. I am two months in and have no idea when they will complete the job due to lack of communication. I wish I would have gone elsewhere, this job would have been done in 3 days. Not three months or more.

Tasha Frazier

-

October 30, 2022

Our hot water heater busted and flooded our basement. It's a finished basement and the only area of our home with carpet, boo. My husband was going to head out to rent some carpet dryers, but a neighbor suggested SERVPRO instead. We called and they sent Santiago and Matt out very quickly. (Santiago even had to cut his dinner short to get here.)They were friendly and professional (e.g., they look their shoes off *every time* they entered the house as the lugged in all the equipment) and got everything set up in our basement in under 2 hours. While setting things up, they took the time to patiently explain the process and what the equipment would do. Definitely easier than doing it ourselves, especially since they are professionals and know what they are doing :) The Frazier family highly recommends SERVPRO if you're ever in the unfortunate situation of needing remediation services.

Valaree Weiss

-

May 24, 2022

We are ever so grateful for Serve Pro of North Tempe, Arizona for sending; Carlos, Alfredo and Caesar to our place after we found water damage. They were professional, likable and friendly. We have two cats which they were mindful of and made sure they were safe while they did their job. Carlos made sure we were comfortable with all the extra heat from the equipment and the heat rising outside. I would recommend Serve Pro of North Tempe and the team they sent to serve us…

Luana Ellis

-

March 28, 2022

Carlos and Santiago did a great job removing all the wet and damaged material after a water leak under our park model. They were very good at determining the extent of the problem. We knew were in good hands and felt confident the job that the job was being done correctly. They were easy to talk to and explained things to us patiently. The promptness in beginning the job was much appreciated and we felt like our concerns were addressed. I would not hesitate to use their services again in the future but I sincerely hope that day will not come again !