We used Servpro to assist in cleaning up a large amount of flooding from a burst water tank. Dylva, Jazmin, Faith, and Daniel were very friendly and helpful. They were able to remove the water in less than 24 hours. We were so grateful for their assistance!
Came same day I called them. Henry and Danny came to set up and were very professional. Went into detail about exactly what they were going to be doing. Set up all the equipment and took their time to do it right. Roberto and Alberto came 5 days later to verify that everything was dry. they were very professional and clean. They removed all equipment and were very efficient. I hope I never need to call them again, but if I do, I will contact Servpro.
HIGHLY RECOMMEND! THESE GUYS ARE AWESOME! Everyone was so kind and efficient. They did a great job cleaning and taking out all our insulation. I was shocked to see what goes into that. It’s a big process. I also wanted to say something about their character and compassion. Sadly, I am disabled and have a rare chronic disease (CRPS) that causes 24/7/365 pain and I informed them of my issues and how their machines/vibrations would cause pain. They worked with me. I really want to say I appreciate how kind your crew was In terms of my health and comfortability with my disease and the noise. They were all very considerate and kind and helped me every step of the way. They even brought me my string cheese snacks because the way to my kitchen was blocked off! They allowed me to hide away from the noise and warned me every time the loud machines were going to be running. You don’t often see such compassion in business. Thank you Sam & Anthony! All of you guys were so great! And Mae! She’s the pinnacle of customer service and help! If you hire this crew you’ll get great customer service, efficient work and crew and beautiful results! Thank you!!
While out of town I had a toilet overflow with sewage in my master bath. Had my daughter call SERVPRO who responded within a few hours to clean up the sewage, which had also seeped into my bedroom and hallway. The remediation team was out in 4 days to start the demolition. Anthony was very responsive to my concerns and the need to be able to remain in my bedroom. His team was prompt and courteous over the next week of demo and preparation to ensure the job was done thoroughly - the inspector passed it on his first inspection. Thank you SERVPRO for a great job!
Big thanks and props to ServPro North! The teams did an amazing job, arriving on time the day of the accident, and quickly getting into damage control. They were very efficient and professional in dealing with the situation. They worked very well with my insurance company and were responsive to my calls. I would highly recommend them.
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