Robert, Jason,Connor, and Brian came out and got right to work. Sanitized the floors and set equipment up to dry out the floors. In and out like pros. Jonathan and Chris came out the next day to check equipment and to make sure everything was going well. All crews were fast and efficient. They explained what was going on and helped us understand the process.
The Demolition team was represented by Randy, Caleb, and Angie was great. Randy and Caleb did an awesome job on day 1 coming out and setting up all of the machines to dry out my attic and stairs. I appreciated them. Angie was the proj mgr and she was on top of every detail. I would have given the review a 5 for that team but I gave a 4 because when I called today to schedule an appt for reconstruction. The representative Stacy advised that it would be $350 to come out to give an estimate on putting all of the items back that were removed in demolition. Why would you charge a customer that is planning to give you additional business $350 to come to the same house you just left. Absolutely absurd!!
Very impressed with how this company has set themselves up to respond to individual emergencies. They keep a very tidy work area and pay attention to detail. They are professional and great at what they do. To Fernando, Robert, and Bub, thank you for the work that you did; your willingness to work around my schedule and the way you treated my home/family with respect is much appreciated. I highly recommend this company for water cleanup/damaged.
Robert, Derek, Fernando and Al were awesome. They explained what was going to be done, and called everytime to let us know they were on the way. Great service!
We just bought a new house and came in to find the refrigerator had leaked while vacant and caused water damage. Servpro was very helpful and responsive. We worked with Timmy, Jordan, Jason, and Robert throughout the process and they were great. They were friendly, knowledgeable of what needed to be done, and resolved the issue quickly. The scheduler we spoke with initially was also wonderful and is my new buddy! 😊
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