Servpro of North Central Mesa is a Flood, Fire, Mold, Biohazard, Water restoration and clean-up service provider. We can handle any disaster you have and put your house back together again. We make things, "Like it never even happened." We are faster to any-sized disaster. We can also help with remodeling homes so that people can age in a home. We also work with all insurance companies. Let our family take care of yours, when you have water damage in your home in Mesa, Arizona, or if you need help with emergency water extraction, SERVPRO of North Central Mesa is here to help and make it "Like it Never Even Happened."
June 26, 2023
I had an amazing experience with ServPro North Central Mesa. They went above and beyond with customer service. From the first correspondence with Paul and Denise to the final stages with Levi and Adam I couldn't have asked for a better experience. My garage had significant water damage. They met with my insurance agent and went over the damage with her and kept me updated throughout the entire process. Their crew, Levi and Adam were the most professional and efficient people I ever had the pleasure to work with. They are a major asset to the company. Their job knowledge is impressive. The garage turned out better than it was prior to the damage.
July 17, 2023
Sergio (Gio) and Sergio were very professional. They took the time to explain every part of the process throughout the clean up. I would highly recommend their services to anyone in need of major cleanup and restoration services.
June 28, 2023
Great people to work with. Very professional in what they do. Easy communication, friendly, respectful and treat you like family. Would highly recommend them.
June 29, 2023
Communication was top notch! Everyone that we worked with was professional, honest and kind. We appreciate you!
September 11, 2022
I couldn’t say enough good things about Servpro in Mesa. My mother and I worked closely with Kevin and his team to remove furniture and clean out a room in my home. This comes after the loss of my husband and the understanding, compassion and candor that Kevin showed us during the hardest of times was unmatched. Not only does this company work hard for their customers but they have such compassion and understanding for any and all types of situations. They truly make you feel like a part of the Servpro family. Thank you so much Kevin and Servpro for going above and beyond for me and my kids during the hardest of times and ensuring that we had one less thing to stress about. I will forever be grateful and will be calling Servpro for any and all jobs that I need in the future!! You can’t go wrong with this family ran business!!
705 N Lindsay Rd suite d4, Mesa, AZ 85213, USA
You take a step in the house and you see that your carpets are wet, there’s standing water on your tile or wood floor, what do you do?
Step 1 – Stop the Water Source:
The first thing you should do is try to find where that water is coming from. Was it from a toilet supply line, the refrigerator supply line, a sink pipe, flooding from outside, or something else? Once you locate the cause of the flooding you want to do everything you can to cut off the water source. If the water is coming from a broken pipe or supply line, shut off the main water valve. You can shut it off at the ankle, stop, or the main.
The next thing you should do is call us or another restoration company, get someone out there quickly to reduce the amount of damage done to your property. Obviously, we would suggest you call us. But if you don’t call us, call another restoration company out asap. We’ll let you know what the severity of the damage is when we get there and have a chance to assess the situation.
Step 3 – Call your Insurance Agent
Once you get the mitigation services started, it’s Time to let your insurance agent know what’s going on whether it’s the same day or it’s the next day. Give your agent a call to see if it makes sense to file an insurance claim. The mitigation company can sometimes let you know if it makes sense to file an insurance claim, but since they aren’t always familiar with your specific policy it’s best to get a final opinion from your insurance agent. Make sure to ask as many questions as possible. You want to make sure that any work done by the mitigation company is covered by your insurance policy. If it is not you will have to pay for the work out of your pocket. Generally, the mitigation should be covered, unless the source of the damage is not covered. For example, flood water coming in from the outside or a leak from a pipe that had been continually deteriorating over time and should have been fixed as normal home maintenance.
Generally, Mesa Utilities will not give a discount on a water bill because of a flood due to a burst pipe or something similar. However, I just spoke with one of their customer service agents and they let me know that there is a new option available to help with billing rates in certain situations. She told me that the affected party would need to call Mesa Utilities to see if their situation qualifies. If it does they will compare 2 consecutive bills (one from the month where the loss happened and the previous month) to see which bill was charged at the lower rate. The amount of water usage billed wouldn’t be changed, but the rate at which it would be billed might be changed. This is only if your property is serviced by Mesa Utilities for water service.
Why Call a Restoration Company First?
Now, at first, it may make sense to contact your insurance before calling out a water damage mitigation company to work on the water damage. However, the longer it takes to get a mitigation/restoration company out to your property, the more potential there is for damage to build up. If the damage is happening late at night or if your insurance agency has a busy line when you call, it may take a while to get a hold of someone there. So, it’s best to get someone out as quickly as possible. It should reduce the repair costs and should reduce the amount of time it takes to restore your property. That means you get back to business, or back into your home more quickly.
You really want to make sure the mitigation company you are calling is reputable and is not going to overcharge you or your insurance. The quickest way to get that information is by checking out their Google my Business Listing. One of the reasons Google set up the Google my Business system was to make it easier for potential customers and clients to get the most useful information about a business as quickly as possible. In an emergency situation, this is extremely important as response time is critical. You can find our Google my Business information at the following link so you can see what information is available: g.page/servproofnorthcentralmesa.
Claim Listing: SERVPRO of North Central Mesa Water Damage Restoration Specialists
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