SERVPRO of North Central Mesa Water Damage Restoration Specialists

100 W Hoover Ave, Mesa, AZ 85210, USA

About SERVPRO of North Central Mesa Water Damage Restoration Specialists

4.7 / 5

from reviews

    Servpro of North Central Mesa is a Flood, Fire, Mold, Biohazard, Water restoration and clean-up service provider. We can handle any disaster you have and put your house back together again. We make things, "Like it never even happened." We are faster to any-sized disaster. We can also help with remodeling homes so that people can age in a home. We also work with all insurance companies. Let our family take care of yours, when you have water damage in your home in Mesa, Arizona, or if you need help with emergency water extraction, SERVPRO of North Central Mesa is here to help and make it "Like it Never Even Happened."

    Franklin K. Eaton
    June 29, 2022

    Super impressed! This group jumped all over my mold issue and got it cleared out faster than expected. I would definitely use this group again. They were responsive and provided great feedback throughout the job. I am out of state, so I really had to trust them and they pulled through completely.

    Max Presnell
    June 18, 2022

    After we had some pretty extensive water damage, we called around and tried a couple of other service providers before having SERVPRO of North Central Mesa Water Damage Restoration Specialists come out. Their service was night and day different from the other folks. The team came out in full protective gear and immediately began focusing on the problem, rather than trying to count dollars. They were super friendly, helpful, and trustworthy. The price was very fair and they were upfront about costs. Hopefully we never have any more water issues, but if we do, I won't even consider anyone else but them! A+ in my books!

    Roberto Notario
    June 26, 2022

    I was so concerned about our issue, he made my family and I feel so reassured that everything will be alright and he is a man of his word. He took care of us with the best communication I can ever ask for. Absolute top notch 110% Professional.

    Virgie Woodard
    July 03, 2022

    Incredibly knowledgeable and professional crew!The whole team (sales, project management, admin) was great to work with. I would definitely recommend them and will use them again if needed.I will always use his team and recommend anyone in the back bay use this team for high quality responsive .

    Jenny Rivers
    June 20, 2022

    Explained what he was doing. Was very careful working in my home. Also very conscientious about safety during the pandemic. He was also very courteous.

    SERVPRO of North Central Mesa Water Damage Restoration Specialists

    Our Address

    100 W Hoover Ave, Mesa, AZ 85210, USA

    You take a step in the house and you see that your carpets are wet, there’s standing water on your tile or wood floor, what do you do?

    • Step 1 – Stop the Water Source:

      The first thing you should do is try to find where that water is coming from. Was it from a toilet supply line, the refrigerator supply line, a sink pipe, flooding from outside, or something else? Once you locate the cause of the flooding you want to do everything you can to cut off the water source. If the water is coming from a broken pipe or supply line, shut off the main water valve.  You can shut it off at the ankle, stop, or the main.

    • Step 2 – Call a Water Damage Restoration Company

      The next thing you should do is call us or another restoration company, get someone out there quickly to reduce the amount of damage done to your property. Obviously, we would suggest you call us. But if you don’t call us, call another restoration company out asap. We’ll let you know what the severity of the damage is when we get there and have a chance to assess the situation.

    • Step 3 – Call your Insurance Agent

      Once you get the mitigation services started, it’s Time to let your insurance agent know what’s going on whether it’s the same day or it’s the next day. Give your agent a call to see if it makes sense to file an insurance claim. The mitigation company can sometimes let you know if it makes sense to file an insurance claim, but since they aren’t always familiar with your specific policy it’s best to get a final opinion from your insurance agent. Make sure to ask as many questions as possible. You want to make sure that any work done by the mitigation company is covered by your insurance policy. If it is not you will have to pay for the work out of your pocket. Generally, the mitigation should be covered, unless the source of the damage is not covered. For example, flood water coming in from the outside or a leak from a pipe that had been continually deteriorating over time and should have been fixed as normal home maintenance.

    • Step 4 – Call Mesa Utilities (480) 644-2221)

      Generally, Mesa Utilities will not give a discount on a water bill because of a flood due to a burst pipe or something similar. However, I just spoke with one of their customer service agents and they let me know that there is a new option available to help with billing rates in certain situations. She told me that the affected party would need to call Mesa Utilities to see if their situation qualifies. If it does they will compare 2 consecutive bills (one from the month where the loss happened and the previous month) to see which bill was charged at the lower rate. The amount of water usage billed wouldn’t be changed, but the rate at which it would be billed might be changed. This is only if your property is serviced by Mesa Utilities for water service.

    Why Call a Restoration Company First?

    Now, at first, it may make sense to contact your insurance before calling out a water damage mitigation company to work on the water damage. However, the longer it takes to get a mitigation/restoration company out to your property, the more potential there is for damage to build up. If the damage is happening late at night or if your insurance agency has a busy line when you call, it may take a while to get a hold of someone there. So, it’s best to get someone out as quickly as possible. It should reduce the repair costs and should reduce the amount of time it takes to restore your property. That means you get back to business, or back into your home more quickly.

    You really want to make sure the mitigation company you are calling is reputable and is not going to overcharge you or your insurance. The quickest way to get that information is by checking out their Google my Business Listing. One of the reasons Google set up the Google my Business system was to make it easier for potential customers and clients to get the most useful information about a business as quickly as possible. In an emergency situation, this is extremely important as response time is critical. You can find our Google my Business information at the following link so you can see what information is available:



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