Steven, Terrence and Kevin were GREAT! Very knowledgeable, customer focused and took the time to really explain the process. I highly recommend them.
Derek Smith
-
July 27, 2023
I had extensive water damaged to one of my rental properties that was not found until mid-afternoon. I made the call to servpro and within a few hours they had the carpet removed, machines setup and the drying process started. The technicians Steven, Felipe, Terrence, and Kevin diligently worked over the next few days to minimize the damage to walls and floors and got my home completely dried and ready for me to make the repairs. I highly recommend this group, from everyone in the office (Erin) to everyone in the field was a pleasure to work with!!!!
Lindsay Lennon
-
July 21, 2023
Terrence, Devin, and Erin have all been extremely kind, helpful, thorough, punctual, and responsive to some water damage we had in our kitchen. We even called them at 10pm after realizing the team from a different company who had worked on installing our dishwasher had not blocked off the water correctly, and we had a leak under the sink. This had nothing to do with the Servpro team, but Erin still picked up the phone and sent Terrance over the next morning to help us out. As new homeowners it has been great to work with this team to help us figure out everything for the first time! Thank you guys for making this as stress-free as possible.
Tray W
-
August 15, 2023
ServPro was quick and responsive to a community (Heatherstone) that I manage. They are professional and thorough. I had the pleasure of working with Sierra Turner on a very large bill that was owed to their company after the service was given. There were so many moving pieces that the payment was delayed. Sierra (Office Manager) was patient and provided me with everything I need to get them paid. This is a great company! If you ever have any losses, water, fire, mold, etc. I highly recommend them.
Lauren Simpson
-
April 25, 2023
Erin, Terrence, Steven and Justin have been awesome. They were able to get out sooner than expected to help with our washing machine leak from the 2nd floor. Were very reassuring about the process, how we handled it and were very thorough. I didn't have to move anything, they took care of it all and were quick.
Our Address
5031 W W.T.Harris Blvd # E, Charlotte, NC 28269, USA
Claim Listing: SERVPRO of North Central Mecklenburg County
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Steven, Terrence and Kevin were GREAT! Very knowledgeable, customer focused and took the time to really explain the process. I highly recommend them.
I had extensive water damaged to one of my rental properties that was not found until mid-afternoon. I made the call to servpro and within a few hours they had the carpet removed, machines setup and the drying process started. The technicians Steven, Felipe, Terrence, and Kevin diligently worked over the next few days to minimize the damage to walls and floors and got my home completely dried and ready for me to make the repairs. I highly recommend this group, from everyone in the office (Erin) to everyone in the field was a pleasure to work with!!!!
Terrence, Devin, and Erin have all been extremely kind, helpful, thorough, punctual, and responsive to some water damage we had in our kitchen. We even called them at 10pm after realizing the team from a different company who had worked on installing our dishwasher had not blocked off the water correctly, and we had a leak under the sink. This had nothing to do with the Servpro team, but Erin still picked up the phone and sent Terrance over the next morning to help us out. As new homeowners it has been great to work with this team to help us figure out everything for the first time! Thank you guys for making this as stress-free as possible.
ServPro was quick and responsive to a community (Heatherstone) that I manage. They are professional and thorough. I had the pleasure of working with Sierra Turner on a very large bill that was owed to their company after the service was given. There were so many moving pieces that the payment was delayed. Sierra (Office Manager) was patient and provided me with everything I need to get them paid. This is a great company! If you ever have any losses, water, fire, mold, etc. I highly recommend them.
Erin, Terrence, Steven and Justin have been awesome. They were able to get out sooner than expected to help with our washing machine leak from the 2nd floor. Were very reassuring about the process, how we handled it and were very thorough. I didn't have to move anything, they took care of it all and were quick.