My overall experience with ServPro was a pleasant one and lived up to my expectations. From the discovery phase through remediation, Winston and his crew did an excellent job to ensure that my water damage issue was properly identified and resolved. The repair and reconstruction phase went very smoothly. Andrew and his crew did a spectacular job with replacing the flooring. Also, I commend Gene for working diligently with my insurance (claim adjuster) to ensure that the additional required repairs were covered with no additional out of pocket costs to me. Throughout the entire process, everyone at ServPro was polite and very professional. They made the experience a personal one for me. JOB WELL DONE! I highly recommend their services!
Suzy Leon
-
June 29, 2022
Michael, Steve and Bill...THANK YOU!!! As a first time homebuyer on an older home, we knew things were bound to happen but I was not expecting our 25 year old water heater to finally die out 2 days before I leave on a trip AND during my husband's first work trip. This amazing team came in and did what they knew how to do. They exist for a reason. They confirmed there was way more water damage than I could've seen with my own eyes and also walked me through the whole process. Michael and Steve were extremely attentive and courteous throughout my home as well. My husband had mentioned SERVPRO before he left on his trip and he knew I would be in good hands. I feel so relieved and a little less nervous for my trip tonight. The peace of mind I have received from you all during this process, has been more than words can say. Thank You!! 😁😁😁
Roger Brown
-
June 18, 2022
Servpro is the best company I have ever done business with . The performed an excellent job, was on time and did a professional job . Terrence and Taris worked well together and did a really good job.
Justin did an excellent job of monitoring equipment and explaining what he was doing .
Steven did an excellent job removing damaged cabinets and clean up .
All these guys exceeded my expectations. You don’t find good qualified workers like these guys .
Erin did an awesome job supervising and taking care of all aspects of seeing the work Was done as expected .
Thank you so much for sending honest , respectful and super thoughtful workers .
All are welcome in our house anytime.
Jenn Rogers
-
December 24, 2022
My husband and I cannot say enough great things about Servpro. We left a sink running that created water damage. Once we caught it and called them their response time was so quick. We won’t have any expensive damages to repair thanks to them. Their employees Terrance and Steven were so quick, professional and personable. The latter to me was the best part. House issues can be so emotional. I certainly was, but they were able to talk me through what they were doing and provide me a sense of comfort. I am so thankful for them and the Servpro team. I thought our Christmas was going to be ruined, but instead I’m thankful we’re in great hands.
stephanie holden
-
January 10, 2023
Steven and Terrance came for water removal the showed up on time very professional. And respectful.. they completed the job quickly so there was no issue with mold or further damage. I highly recommend this company and these guys..I was very satisfied.
Our Address
5031 W W.T.Harris Blvd # E, Charlotte, NC 28269, USA
Claim Listing: SERVPRO of North Central Mecklenburg County
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My overall experience with ServPro was a pleasant one and lived up to my expectations. From the discovery phase through remediation, Winston and his crew did an excellent job to ensure that my water damage issue was properly identified and resolved. The repair and reconstruction phase went very smoothly. Andrew and his crew did a spectacular job with replacing the flooring. Also, I commend Gene for working diligently with my insurance (claim adjuster) to ensure that the additional required repairs were covered with no additional out of pocket costs to me. Throughout the entire process, everyone at ServPro was polite and very professional. They made the experience a personal one for me. JOB WELL DONE! I highly recommend their services!
Michael, Steve and Bill...THANK YOU!!! As a first time homebuyer on an older home, we knew things were bound to happen but I was not expecting our 25 year old water heater to finally die out 2 days before I leave on a trip AND during my husband's first work trip. This amazing team came in and did what they knew how to do. They exist for a reason. They confirmed there was way more water damage than I could've seen with my own eyes and also walked me through the whole process. Michael and Steve were extremely attentive and courteous throughout my home as well. My husband had mentioned SERVPRO before he left on his trip and he knew I would be in good hands. I feel so relieved and a little less nervous for my trip tonight. The peace of mind I have received from you all during this process, has been more than words can say. Thank You!! 😁😁😁
Servpro is the best company I have ever done business with . The performed an excellent job, was on time and did a professional job . Terrence and Taris worked well together and did a really good job. Justin did an excellent job of monitoring equipment and explaining what he was doing . Steven did an excellent job removing damaged cabinets and clean up . All these guys exceeded my expectations. You don’t find good qualified workers like these guys . Erin did an awesome job supervising and taking care of all aspects of seeing the work Was done as expected . Thank you so much for sending honest , respectful and super thoughtful workers . All are welcome in our house anytime.
My husband and I cannot say enough great things about Servpro. We left a sink running that created water damage. Once we caught it and called them their response time was so quick. We won’t have any expensive damages to repair thanks to them. Their employees Terrance and Steven were so quick, professional and personable. The latter to me was the best part. House issues can be so emotional. I certainly was, but they were able to talk me through what they were doing and provide me a sense of comfort. I am so thankful for them and the Servpro team. I thought our Christmas was going to be ruined, but instead I’m thankful we’re in great hands.
Steven and Terrance came for water removal the showed up on time very professional. And respectful.. they completed the job quickly so there was no issue with mold or further damage. I highly recommend this company and these guys..I was very satisfied.